• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Ahmed

  1. A

    Forwarded to devs Mail certificate is no longer assigned after it gets renewed by Let's Encrypt

    I consider a bug that a certificate I have assigned to the mail server host suddenly gets unassigned when it's renewed without warning. Modern email clients require a valid certificate in order to be able to send/receive mail. The last time this happened, my company went more than 3 hours...
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    Forwarded to devs Mail certificate is no longer assigned after it gets renewed by Let's Encrypt

    Crazy that this has been "Forwarded to devs" and still not fixed. More than 2 years since it was reported.
  3. A

    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    Spin up a VM with the Ubuntu 22.04 + Plesk image on Google Cloud, make sure Plesk is updated to the latest version, install the Amazon S3 extension, configure the remote storage for the backups to Google Cloud Storage (as Custom (Minio, OpenStack, etc.)) and then try to configure the scheduled...
  4. A

    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    This is the backup schedule form. This is the popup shown when you try to either Save or Apply. I don't think there's a lot more to say/show. Before updating to the latest version this worked fine.
  5. A

    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    I've always been using the Amazon S3 extension, but now with the latest Plesk version you can't schedule a server backup like you used to, because you silently added a paywall in the schedule backup form. The shady business practices are getting out of hand honestly.
  6. A

    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    This is not true. A license was required to schedule backups for a specific subscription, but not for entire server backups. After updating to the latest version, server backups that where working fine can no longer be scheduled to remote storage, at least with the Amazon S3 extension. I tried...
  7. A

    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    I just upgraded the server that was at 18.0.52 version to 18.0.56 and I can confirm that between those two versions they just silently paywalled the ability to set up a scheduled server backup to remote storage. I went to the schedule config screen, and tried to save without changing anything of...
  8. A

    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    Username: TITLE Full server scheduled backup shows "Backup to Cloud Pro" message PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.56 Update #1, Ubuntu 22.04.3 LTS PROBLEM DESCRIPTION When trying to schedule a daily incremental server backup to be stored on remote storage (Custom...
  9. A

    Issue Downloading backup fails

    Servers can be configured (even for specific requests only) to not have any limit. Browsers don't have any limit. Even if those 2 things were true, there are other ways, like file-streaming. There's plenty of examples of services allowing big file downloads: WeTransfer, MEGA, all the...
  10. A

    Issue Downloading backup fails

    The problem is that, as attested by people in this thread and others, the backup manager doesn't work with anything else than small files. So yeah, it's broken and unusable in those cases. I copied the get-dump-list command from here, which if I'm not mistaken is your official support website...
  11. A

    Issue Downloading backup fails

    I backup to Google Cloud Storage (S3-compatible) and I had to manually download the (incremental) backup file I wanted directly from there. Luckily I needed a database dump, but if I happened to need something that has to be built from the full + incremental files, no clue how I'd do it. Oh and...
  12. A

    Issue Downloading backup fails

    Crazy that this still doesn't work. It's pointless to backup using Plesk if you then can't download them.
  13. A

    Resolved Required permissions for password reset link?

    When managing emails with my admin account, I see an option named "Password reset link", that can be seen in the attached screenshot. I want other users to be able to use this option, but if I give them both the "Manage users and roles" and the "Create and manage mail accounts", they don't see...
  14. A

    Resolved Immediatelly logged out after logging in.

    Sorry for not answering, missed your message. It was a plesk php config problem that I fixed the same day I posted from information on another thread, but sadly I don't remember which one.
  15. A

    Resolved Immediatelly logged out after logging in.

    In three different servers? I didn't change anything before this started happening, it's very weird, isn't it?
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