• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by alegsa

  1. A

    Resolved Cloudflare and plesk

    I've resolved by my own. CENT OS 7 solution: if you have remoteip module nano /etc/httpd/conf.d/remoteip.conf and add there: RemoteIPHeader CF-Connecting-IP RemoteIPTrustedProxy 173.245.48.0/20 RemoteIPTrustedProxy 103.21.244.0/22 RemoteIPTrustedProxy 103.22.200.0/22 RemoteIPTrustedProxy...
  2. A

    Resolved Cloudflare and plesk

    Hello. Sorry my English. This is the log file of my website on Plesk: All the IPs are from Cloudflare (I use it as a proxy) and I don't know how to change this. I didn't have de cloudflare module, I've installed it: But the problem is still there... Thank you
  3. A

    Resolved Extensions: Internal server error

    yes!! it works !! :) thank you so much...
  4. A

    Resolved Extensions: Internal server error

    wget Plesk Extensions Result: --2020-04-10 05:06:09-- Plesk Extensions Resolving ext.plesk.com (ext.plesk.com)... 185.180.13.19 Connecting to ext.plesk.com (ext.plesk.com)|185.180.13.19|:443... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving...
  5. A

    Resolved Extensions: Internal server error

    wget Plesk Extensions Result: --2020-04-10 05:06:09-- Plesk Extensions Resolving ext.plesk.com (ext.plesk.com)... 185.180.13.19 Connecting to ext.plesk.com (ext.plesk.com)|185.180.13.19|:443... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving...
  6. A

    Resolved Extensions: Internal server error

    Hi. When I go to Extensions, I get this error: Internal server error Retry I don't know what is wrong... Thank you
  7. A

    Issue Server is down

    I'm not out of RAM memory when the server is normal, the memory is CACHED: see: What is difference between cached memory and used memory? No, it is not a DDoS attack. I have DDoS attacks in the past and I resolve them. I have check the websites logs and everything is fine. Besides the...
  8. A

    Issue Server is down

    Hi. Sorry my English. I have a dedicated server with Plesk Obsidian. The server is going down from time to time and I can't figure out what is happening. This is the chart of Advanced Monitoring of Plesk: a huge use of memory from Apache!: An increase of sleeping processes too: I have to...
  9. A

    Problem with the Migration tool

    Yes! that is the solution. Now I can access using root and my password. The Plesk tutorial should alert this problem!. Thank you so much!!! :)
  10. A

    Problem with the Migration tool

    I'm the administrator of the server, it's a dedicated server. My user has root priviliges as far as I know. I can access to SSH using my username and password, and then I execute "su" and I put again my password, and I can access to everything in my server as administrator.
  11. A

    Problem with the Migration tool

    When I connect to the SSH server I'm using the user: "my-user-name" and password: "my-password". I can't login using "root" as user name. My server es CentOS 6.
  12. A

    Problem with the Migration tool

    More info: If I go to the source server and execute: /usr/local/psa/bin/admin --show-password it said: "Permission denied" But if I do the same with "su" athentication, it works and gives me the password!
  13. A

    Problem with the Migration tool

    Hi. Sorry my English I have a problem with the Migration tool. I have Plesk 12.3.30 in the destination server. I have Plesk 11.0.9 in the source server. I put Source IP address, adm login, password, etc. I clic on Next and ERROR. The log error said: [INFO] START: Check if migration list...
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