• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by AlexandreK

  1. A

    Issue Why some emails are not received from certain domains?

    ok found the culprit It was the dmarc policy that reject the mail even if : v=DMARC1; p=none; For the moment I follow this tread to ignore dmarc for "messaging.microsoft.com" How to exclude a domain from DMARC check in Plesk for Linux Thanks for the help
  2. A

    Issue Why some emails are not received from certain domains?

    Is there a way to know what happen with the email once it received? I mean where it been gone like in another log? Or where it been move once received? Thanks
  3. A

    Issue Why some emails are not received from certain domains?

    Im sure im on the right server. All others email reach the inbox
  4. A

    Issue Why some emails are not received from certain domains?

    **Update** I try changing the password just to be sure that any outside rule couldn't move or delete the received mail. No luck there nothing in /var/qmail/mailnames/domain.com/user/new or any other folder I grep through all mailnames folder. It should be an inside job... but the Spamassassin...
  5. A

    Issue Why some emails are not received from certain domains?

    I already check it. There no rule on the outlook. And it the only place where this account is installed. No cellphone account or other computer. And it was working like 2 weeks ago on my old server. The way I was thinking is change the password send the message again an check directly on the...
  6. A

    Issue Why some emails are not received from certain domains?

    Hi Peter Thank for you reply If I change the password of the email account to block any rule to be apply and try to send the mail again it should stay in the inbox? Am I right?
  7. A

    Issue Why some emails are not received from certain domains?

    Hello guys, I have a similar problem. I just made a migration from plesk Onyx 17.8.11 to Plesk Obsidian 18.0.58 on linux 2 week ago. Everything work fine execpt for 1 email that a customer did not received. It a email from microsoft for an authorization code...
  8. A

    Failed to perform IDN conversion from UTF-8 name '0'

    Hi guys I have the same problem. In the File sharing setting page I choose the Web folder root url click ok and this error happen: Error: Failed to perform IDN conversion from UTF-8 name '0' System Details: OS: Windows Server 2008 SP2 Plesk: Plesk 11.0.9
  9. A

    Awstats not updating for one domain

    Hi guys I have a problem with awstats with one domain. The other domain I check was ok the stats are there. I have plesk 11.0.9 Update #60 on a windows server 2008 R2 The fisrt thing I found why the stats stop to work is the awstats.domain.com.conf was not present in the...
  10. A

    Plesk panel 9.2.3 secure control panel with an SSL

    Hi I follow the "Securing Communication to Server with SSL Encryption" admin guide form parallels and its just dont work I follow every step: -Add the certificate -Request the csr with my information -copy the csr provided (Can I copy the csr or I have to upload a file? The guide say...
  11. A

    Webmail unwanted redirect to workspace email page

    Hi Guys I'm on Plesk 8.4 for Microsoft Windows I have a problem only on 1 site when I try to acces webmail.mydomain.com instead of the normal mailenable login access I have the workspace email login. It look like it a redirect to this page Other site on this server have normal access to...
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