• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by aski

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    Issue 18.0.30 update broke FTPS backups

    Thanks so much. Wasn't sure in the thread that's what helped. I'll try 12.
  2. A

    Issue 18.0.30 update broke FTPS backups

    Pardon my ignorance: I'm using the plesk web interface for scheduling and am not familiar with all the ins and outs underneath. So I have no clue where to add --tlsv1.1 to the curl command, currently. Can you point me to the right direction, please? Thanks!
  3. A

    Issue 18.0.30 update broke FTPS backups

    Thanks. But what do I need to do exactly? How and where do I configure which version the scheduled backup uses? Can‘t find anything about it. Any help appreciated. And why does it work then, when I perform a manual backup?
  4. A

    Issue 18.0.30 update broke FTPS backups

    My issue is: It fails on the scheduled backup at night: --- Error: Export error: Size of volume backup_2010231335_2010240200.tar 379168255 does not match expected one 379247140. The remote backup may not be restored. Error: Unable to validate the remote backup. It may not be restored. Error...
  5. A

    Issue 18.0.30 update broke FTPS backups

    I'm backing up my files to Strato HiDrive and have the exact same issue since Oct 17. :-( No idea how to resolve it and all the things I read so far here and in other boards did not help. How to best tackle this?
  6. A

    Resolved URGENT: Help needed! Crashed my web server access rights

    Thanks a lot. That helped!
  7. A

    Resolved URGENT: Help needed! Crashed my web server access rights

    Hey, my web server on plesk is broken: ---- Forbidden You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Apache Server...
  8. A

    Resolved No FTP access for additional user

    Ok, got it. Thanks.
  9. A

    Resolved No FTP access for additional user

    Hi, within my domain I have a web-hosting user "name1" which can also be found in "ftp access". When I ftp to my machine using "sftp name1@mymachine.com" all is good. Now I added another user named "name2" within "ftp access". When I ftp to my machine using "sftp name2@mymachine.com" I'm...
  10. A

    Unexpected handling of SPAM

    Guys, the problem is created by this feature in SpamAssassin: ---- report_safe ( 0 | 1 | 2 ) (default: 1) if this option is set to 1, if an incoming message is tagged as spam, instead of modifying the original message, SpamAssassin will create a new report message and attach the original...
  11. A

    Unexpected handling of SPAM

    It basically says that spam detection software on my server has classified the incoming mail as potential spam and has enclosed it for me to review so I can see if it‘s legitimate. It then gives some details why this is potentially spam, rates it with 8.1 of 5 allowed points and encloses the...
  12. A

    Unexpected handling of SPAM

    TITLE: Unexpected handling of SPAM PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Ubuntu 16.04.5 LTS‬, Version 17.8.11 PROBLEM DESCRIPTION: Even though the system is configured to directly move SPAM to the SPAM folder many emails get flagged as SPAM but land in my inbox. This is an example...
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