• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by BernieG

  1. B

    Issue Remote Backup to Microsoft OneDrive Error

    With no solution available, I just ended up switching to Google Drive instead of using One Drive, and it has been working properly so far with Google Drive.
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    Issue Remote Backup to Microsoft OneDrive Error

    I was able to get Google Drive backup working properly, so I just ended up switching to that method. However, I would still like to use OneDrive since I have 2TB of space with my Office365 license; so Plesk Team please try to resolve this issue with OneDrive. Ty.
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    Issue Remote Backup to Microsoft OneDrive Error

    I'm now trying to use Google Drive instead of OneDrive but when I try to connect to Google Drive I receive this message saying "Destination URL was not found in the query."
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    Issue Remote Backup to Microsoft OneDrive Error

    Oh ok, Ty...so this is a known issue as others are experiencing this same issue with Plesk "remote backups" failing?
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    Issue Remote Backup to Microsoft OneDrive Error

    Any update on this? I tried deleting all the backed up files on my OneDrive and creating a new back up folder. Then disconnected and reconnected to my OneDrive again from Plesk and every time I try to do a back up no files are backed up on my OneDrive and I get the same error from above. Ty.
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    Issue Remote Backup to Microsoft OneDrive Error

    Hi, I started receiving the following error recently but wasn't before; so I'm not sure what is causing this issue. I tried to log off/on to Microsoft OneDrive within "Backup Manager" in Plesk and that did not work. The domain it's referencing is disabled so I'm not sure why it's causing this...
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    Question Why Does Plesk "Retrieve Keys" Use The Wrong IP Address Instead Of Correct IP Address That License Key Is Under?

    Ok, so there isn’t a way I can just update Plesk to use the correct IP address that Hetzner originally has for my server? I added additional IPs to my account but the main IP address that Plesk uses is still the same one that Hetzner has my license under so I don’t fully understand why Plesk...
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    Question Why Does Plesk "Retrieve Keys" Use The Wrong IP Address Instead Of Correct IP Address That License Key Is Under?

    Hi, I received an email that there was an error that occurred while processing my Plesk Key. I then tried to use "Retrieve Keys" under Plesk but I received the following error message. The current Plesk license cannot be used with the x.x.x.99 IP address because the license is bound to...
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    Question Remote Storage Backup To OneDrive (TAR) - Extract: The File Size Exceeds The Allowed Limit And Cannot Be Saved?

    Another thing I find strange with these Plesk backups to my OneDrive is I see a folder is created with an underscore underneath it, for example, "backup_2404281810.tar_" is this an issue with backing up to OneDrive? I did a test backing up to Amazon S3 and I didn't notice this happening there...
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    Question Remote Storage Backup To OneDrive (TAR) - Extract: The File Size Exceeds The Allowed Limit And Cannot Be Saved?

    Hi, I'm using my Microsoft OneDrive account because they provide me 1TB with my Office 365 subscription. The backups seem to be getting saved properly and I see the following under my OneDrive account. The total full backup is around 65GB and the incremental backups are around 2GB. I see the...
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    Question Why does Plesk stop responding when I stop Apache web service?

    Oh ok, that makes sense...thx for explaining this.
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    Question Why does Plesk stop responding when I stop Apache web service?

    Yes, that worked...ty for your help. It actually works properly when I either use the following "https://your-ip:8443" or "https://hostname:8443". Just wondering, why does Plesk still work when I use port # 8443 at the end if I stop Apache? Thank you.
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    Question Why does Plesk stop responding when I stop Apache web service?

    Yes, "Apache graceful restart" is checked ON. No, I'm just using Apache; the Nginx service is not running.
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    Question Why does Plesk stop responding when I stop Apache web service?

    Hi, I just bought a new dedicated server with Plesk. I sometimes need to stop/start the Apache web service and I do that through my Plesk account. However, I notice on this new dedicated server I got, when I stop Apache then I can no longer access Plesk. I then have to reboot the server so I...
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    Question Can I upgrade to MariaDB 10.4.33 with Plesk Obsidian 18.0.42 and CentOS 7.9.2009 Server?

    Hi, My server is configured with CentOS 7.9.2009 with Plesk Obsidian 18.0.42, and I'm just wondering does my server have the minimum system requirements to upgrade from MariaDB 10.1.48-1.el7.centos to MariaDB 10.4.33-1.el7.centos? I'm having issues upgrading to MariaDB 10.4.33 this is why I'm...
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