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  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by brownbag

  1. B

    Resolved my disk is full I I can't check my license

    issue solved. Sorry not sure how to mark it resolved.
  2. B

    Resolved my disk is full I I can't check my license

    My disk is full and I want to contact plesk support and get some help but can't do so because I haven't recorded my license and can't log into plesk to check it. How do I find out my license id? It's hosted by vultr and I wonder if I can access it from my vultr console but can't seem to find it.
  3. B

    Resolved plesk have accidentally locked me out of support

    Thanks. I found out that I could call them. They've asked for the invalid verification email so hopefully are looking into it. Cheers.
  4. B

    Resolved plesk have accidentally locked me out of support

    Plesk have unwittingly locked me out of support and I'm after some help. I have Plesk Web Pro edition. I noticed that my email address was incorrect so I changed it and Plesk sent me a verification email which supposedly has a link to verify my new email. But the email has a missing link so I...
  5. B

    Question Incorrect SPF record referencing older subdomain

    Thanks for confirming.
  6. B

    Question Incorrect SPF record referencing older subdomain

    I've just moved created a second domain on my plesk server and in the new domain, I'm managing DNS settings in plesk One DNS entry is as follows: HOST=domain TYPE=TXT VALUE= v=spf1 +a +mx +a:sub.olddomain -all My inclination is to remove the reference to the older subdomain, as that whole...
  7. B

    Resolved Why do I need an acme-challenge DNS record on one domain but not another

    Thanks.
  8. B

    Resolved Why do I need an acme-challenge DNS record on one domain but not another

    I've installed certificates on a domain I'm hosting on plesk and every so often I have to renew my certificate. I get prompted each time to update my DNS record _acme-challenge.mydomain which I do. I've just added a second domain and created Lets Encrypt certificates for that one too. But for...
  9. B

    Resolved Where is users?

    Thanks!
  10. B

    Resolved Where is users?

    I've just upgraded to Plesk Pro edition and my interface seems to have changed. I no longer have an option on my main menu to manage/edit users. Can someone tell me how I do it now?
  11. B

    Question script works from browser but not as cron job

    will do. thanks.
  12. B

    Question script works from browser but not as cron job

  13. B

    Question script works from browser but not as cron job

    Seems all good.
  14. B

    Question script works from browser but not as cron job

    OK, I tried this and yes, you're right that it doesn't work through the web - neither require work and in the cron job the require db_con.php still works. But I get the same error with pdf_mc_table.php
  15. B

    Question script works from browser but not as cron job

    The cron job is in /var/www/vhosts/mydomain.com/customer/test/cron/ The permissions of the fpdf folder are 755 The permissions of the file are 644 This is the same as the permissions of the _global folder and db_con.php file - for which I have no problem. So I don't think it's a permissions...
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