• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by CoreyT

  1. C

    Service named high cpu !

    I would check into those perl scripts... seeing the nf_conntrack getting full is a red flag. ps aux | grep perl The above command should give more info on where these perl scripts are being run out of. Judging from the previous output you gave, they are running as the user chauveau
  2. C

    Httpdocs is missing everyday at the same time?...

    If you have an application like Wordpress set to automatic updates it could be the same issue as in this thread: http://forum.parallels.com/showthread.php?292690-I-updated-from-19-to-21-and-it-deleted-my-wordpress-site-!!
  3. C

    webmail abuse tracking

    Take one of the IPs you have blocked and search the maillog file. Search /usr/local/psa/var/log/maillog for the IP and read a few lines down. You are looking for something like this: Nov 5 05:42:52 server1 imapd: Connection, ip=[::ffff:127.0.0.1] Nov 5 05:42:52 server1 imapd: LOGIN...
  4. C

    I updated from #19 to #21 and it deleted my wordpress site??!!

    I have had this happen recently, but I did not apply a Plesk update. A customer had installed WP using the app manager and turned automatic updates on in Plesk. At about 4AM the next morning their site was broken, half of the wordpress files were missing. The updater must have hit some issue and...
  5. C

    getting tons of spam mail

    Delete the file at /var/www/vhosts/myhostname.be/httpdocs/wp-includes/js/thickbox/MezfqXKhIqcs.php and secure your wordpress install following this guide: http://ocaoimh.ie/2008/06/08/did-your-wordpress-site-get-hacked/
  6. C

    Specific Domain send spam with unknown way....

    There are ways to bypass disabling the use of certain functions depending on the PHP version used. Most often these scripts that get dropped in have a whole set of exploits for PHP/Apache and even the OS itself.
  7. C

    Specific Domain send spam with unknown way....

    Look for multiple POSTs to the same script or file. Then search the http(s)docs directory for scripts that look suspicious such as PHP scripts that start with eval(), gzinflate(), str_rot13(), str_replace() or base64_decode(). Also try sorting by date modified in the web directory to see what...
  8. C

    Specific Domain send spam with unknown way....

    Check the access logs for that domain, there may be a CGI or PHP script being used to exploit the mail server.
  9. C

    How to show a page to the user when you suspend an account?

    In the /var/www/vhosts/default/htdocs folder you can drop in your own index.html with some text explaining that the domain is not set up in the system or has been suspended. This page will show as the default index page for any suspended domains
  10. C

    Problems with Horde sending attachments and forwarding emails

    After talking with Parallels the issue was with permissions in /tmp The fix for us is below: [root@server]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde [root@server]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde/*
  11. C

    Email Receiving and Horde mail attachment sending problem in plesk 11.5.30

    A lot of others are having this issue as well with no fix from Parallels yet. Looks like it's been happening for a few months now.
  12. C

    Problems with Horde sending attachments and forwarding emails

    The links you posted are from 2005, I don't think this applies to the current version of Horde. There are many others on the forums that have this same issue, our customers are getting frustrated not being able to send any attachments from Horde... The problem did not start until we updated to...
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