• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by DanielL84

  1. D

    [Solved] SASL authentication failure: no secret in database

    Hi UFHH01 - I have a txt record for SPF. I have now added a domainKeys txt record beginning with host default._domainkey.example.com. The registrar is managing the DNS not the server. There is also over domainKeys DNS on the server which I can't add to the registrars DNS settings host...
  2. D

    [Solved] SASL authentication failure: no secret in database

    To save people having to click onto different threads, what worked for me was: install QMail (which in turn unistalls Postfix) install Postfix (which then uninstalls QMail) This was all I had to do and email started to send correctly. The issue with hotmail/outlook.com is their end, not Plesk's.
  3. D

    [Solved] SASL authentication failure: no secret in database

    @IgorG I did what the other poster suggested (installed Qmail, uninstalled Postfix then uninstalled Qmail and reinstalled Post fix). I sent an email to a Gmail address which went through. However when I try to send to a hotmail address I keep getting 'Undelivered Mail Returned to Sender'. Looks...
  4. D

    [Solved] SASL authentication failure: no secret in database

    Thanks @IgorG . I tried the link to the article you suggested http://kb.odin.com/en/113866. For Plesk 12 is the /usr/lib64/sasl2/smtpd.conf supposed to be like the Plesk 10 or Plesk 11 example? When using the Plesk 11 example, Roundcube had said the mail had been sent, but then I had a...
  5. D

    [Solved] SASL authentication failure: no secret in database

    I have tried all of the solutions I could fine online and nothing has worked so far. I keep getting this error "SASL authentication failure: no secret in database", "SASL DIGEST-MD5 authentication failed: authentication failure". I keep getting these issues and I can't send any email. Does...
  6. D

    Setup Plesk 12 as Proxy Server

    Hi I want to set up my apache server with Plesk as a proxy, so that I can access the web via a static IP within my browser. Does anyone have any idea how I can do this, preferably within the Plesk dashboard?
  7. D

    Installing mcrypt on Linux Centos 5.5 PHP 5.3.3 x86_64

    I did it! I'm not 100% sure how, but it's worked. I started by removing the other repositories apart from epel. Then I think I ran: #yum install php53-mcrypt I don't quite remember if there was another step in the process, so my apologies if you were searching and found this looking for...
  8. D

    Installing mcrypt on Linux Centos 5.5 PHP 5.3.3 x86_64

    Thanks for responding Nikolay. I thought I had tried to install php53-mcrypt. I used the commands: #yum install php53-mcrypt (this didn't work - dependency issues) #yum install php-mcrypt (this didn't work - dependency issues) #yum install php53u-mcrypt (this didn't work - not installed) I...
  9. D

    install mycrypt fail

    I know this is an oldish thread, but I have been having this same issue. I have tried the above and it isn't working. Here are my server details: Linux Centos 5.5 PHP 5.3.3 Plesk 12 x86_64 Could anyone point me in the right direction getting mcrypt to work on this? Should I be updating Centos...
  10. D

    Installing mcrypt on Linux Centos 5.5 PHP 5.3.3 x86_64

    Hi I know this problem has been answered before, but I cannot figure this out, so somewhere either I am doing something wrong or the prior solutions aren't quite right for my scenario. I am trying to install Magento on my apache server. I am running into the dreaded mcrypt issue as Magento...
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