• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by divisionx

  1. D

    Auto - reply doesn't work correctly

    I am having the same problem. In my case the domain name is entered with a mixture of uppercase and lowercase letters instead of all lower case. Is that also the same with your issue? The mailbox receives emails fine, but it never replies automatically as it should. Also, did you do any of the...
  2. D

    Traffic usage and e-mail notifications

    Thanks! I did multiple searches on the Plesk forums and using Google but I never saw either of these. I'll try them and report back again here. I wonder why Plesk support could not tell me about these articles before you.
  3. D

    Traffic usage and e-mail notifications

    I have the exact same problem. I reported it six days ago asking for help, and nothing has happened as yet although I am supposed to wait yet another 26hrs for a response. I believe this started at the same time as the Watchdog issue (http://forum.parallels.com/showthread.php?t=107769). I am...
  4. D

    NEW since update /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats

    On P9.3, the manual patch (http://kb.odin.com/en/9554) fixes the error message, but Watchdog does not work properly. Every few hours I get an email that Apache was shutdown and had to be restarted, but almost every time there is nothing in the Apache logs to indicate the web server was...
  5. D

    TOP 3 bug fixes/feature requests for Plesk! Please Read!

    We had the same problems but given past experience it seemed pointless to post anything here. In this case I want to support a fellow Plesk user and add my voice to Scy's asking for the same fixes. I would suggest however that there should be a soft and a hard limit. Soft limit would inform the...
  6. D

    add www. to my domain

    Same problem: Plesk 9.2.3 CentOS 4 The problem is firstly that www prefix is not ticked by default when you add a new domain. In older versions of Plesk it was. Why was this changed? When some clients add new domains they forget to tick www, or miss this www tick box, and then we can never...
  7. D

    After upgrade to 8.2.1 Qmail started working very slow

    /usr/local/psa/admin/bin/mchk --with-spam seems to be the equivalent on CentOS and it definitely improved things.
  8. D

    After upgrade to 8.2.1 Qmail started working very slow

    We only have a handful of clients who have catchall email addresses and everything worked fine before the upgrade to 8.2.1. We have done everything we know to speed up qmail but after doing numerous tests it is at least 10 times slower than it was before the upgrade. This is based on dozens of...
  9. D

    After upgrade to 8.2.1 Qmail started working very slow

    Thanks Jan! That is an elegant solution. Some time ago I read about a similar solution so I tried editing .qmail-mailer-daemon and I put an existing email address in it, and restarted qmail to check if double-bounced emails would go to that address. Unfortunately emails neither originate from...
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    After upgrade to 8.2.1 Qmail started working very slow

    Couple of more qmail speedups Forgot these two: Increase concurrencyremote setting to say 100. This is done by putting a number in /var/qmail/control/concurrencyremote and then restarting the qmail service. queuelifetime file located in the control directory has a default of 604800 (in...
  11. D

    After upgrade to 8.2.1 Qmail started working very slow

    We have had a number of problems with qmail. I have listed below a number of tips and tricks (not just qmail-related) taken from different articles at a number of different websites including SWsoft's. I am sure you can google each problem in turn and find a list of related articles. Below is a...
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    Bulk DNS changes

    I did a forum search but I could not find anything appropriate. In brief, we are trying to migrate 150 domains from server A to server B. I want to change the DNS records for these 150 domains on server A so the IPs for all the A, MX, PTR records are those of server B. I want to leave the...
  13. D

    SMTP Traffic report bug or security flaw

    For all domains that have Email forwarding, Report->Traffic shows SMTP traffic at 100% even though in many cases there is no SMTP traffic at all. These domains have empty statistics folders so I do not know where Plesk is getting the SMTP traffic data from. Even if I set all the limits to...
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