• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by easyware

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    Question Secure mail protocols while website on other server (A to a different IP)

    Yeah it was a quick fix, as I said I will check for alternatives but at least I have quickly solve the issue with my customer.
  2. E

    Question Secure mail protocols while website on other server (A to a different IP)

    I managed to solve the issue by manually issuing the certificate for the subdomains that I need to be protected (webmail.* and mail.*). I will leave here what I have done, as reference for whom may need to solve the same problem. I used a tool named CERTBOT (reference for the installation of...
  3. E

    Question Secure mail protocols while website on other server (A to a different IP)

    Hi, I have this issue with one of my customers. I have always provided web hosting and mail services, the customer decided to develop the website with another company which wanted to use his own server for hosting. I have changed the DNS settings so the A record points to this external server's...
  4. E

    Issue Manually recover files from Plesk backup

    Yes! I don't know why but at the time I created a separated thread. This thread.. (I managed to extract the files as mentioned in post # 40)
  5. E

    Resolved wordpress-toolkit error during backup

    Leaving this here, could be useful. Through the extension "Disk Space Usage" I did some digging and I found a 26 Gigs debug.log file (!!) in the wp-content folder, deleted that and the backup did just fine (freed up some space on the VPS too, feels like Christmas morning right now). EDIT - The...
  6. E

    Resolved wordpress-toolkit error during backup

    Hi everyone, I am struggling for some days now, when I try to run the backup of a specific WP installation I get this error: What should be the issue related to? I have made backups of other websites through Wordpress-toolkit and the succeeded with no issues. Thank you
  7. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    Thank you again for the help, yes at the moment of the restore you can choose what to restore, so I guess it is possible. I will manage to setup a "restore local server", so I will (maybe) finally manage to solve this issue. Thank you!
  8. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    Thank you Kaspar, that's a great idea! I could set up a VM on my local server just for that, is it permitted from Plesk license to have a local "debug" copy of the system locally? If yes, how could I retrieve the installation packages?
  9. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    It seems to me a not sustainable approach, I mean, the higher the server dimensions, the higher the free space needed to have properly function of backup/restore. I am able to manually extract and restore single websites/dbs, fortunately, I was hoping I could do the same with mail account (or at...
  10. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    I was wondering if there is a way to manually restore single mail accounts, we are talking about a maybe 500MB account, no need to bring GBs and hours of operations in the equation.. I have a Postfix/Dovecot configuration.
  11. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    So I will need at least 90-100GB of free disk space? More or less..
  12. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    UPDATE I managed to clean up the "/var/lib/psa/dumps" folder and these are my infos about the disk space situation: Free Disk Space: 47GB Backup: 44.5GB (as stated in the restore settings page) Is it possible that all these hours and space are needed to restore just a single mail account? I...
  13. E

    Issue Plesk Backup Restore no notifications on error and space management issue

    Hi, this is my situation: Plesk Obsidian v18.0.47 FTP Backup every night What I have done A client has deleted all of his e-mails and asked yesterday at 3PM if there was a way to recover them. I launched the backup restore on his single mail account. What I get Disk space full at 99% After...
  14. E

    Issue Same domain sender put into SPAM folder

    UPDATE: I found these lines too Aug 4 11:52:08 vps1 dovecot: service=imap, user=production@thedomain.com, ip=[185.30.177.70]. Debug: Mailbox INBOX: Mailbox opened Aug 4 11:52:08 vps1 dovecot: service=imap, user=production@thedomain.com, ip=[185.30.177.70]. Debug: Mailbox INBOX: UID 23859...
  15. E

    Issue Same domain sender put into SPAM folder

    Thank you again for your help, I managed to isolate relevant lines in the debug. Aug 4 11:35:24 vps1 dovecot: service=lda, user=production@thedomain.com, ip=[]. Debug: sieve: multi-script: Start execute sequence Aug 4 11:35:24 vps1 dovecot: service=lda, user=production@thedomain.com, ip=[]...
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