• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by EugeneL

  1. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    Yep
  2. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    Hi, Unfortunately I can't provide more info now. Since the symptoms are that you click an action and this action is really performed in Plesk, I still believe that the root cause is that Plesk takes too much time to respond or doesn't respond at all so that WHMCS can't log its response into...
  3. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    Many thanks! Could you please also archive a directory with Plesk module and attach it to this thread? Directory is $WHMCS_INSTALL_PATH$/whmcs/modules/servers/plesk
  4. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    Can you please send me the output of WHMCS > Utilitis > System > PHP Info? Please copy it to some file and attach here. There are sections "Apache Environment" and "HTTP Headers Information" where you may want to wipe out sensitive data like your IP and hostname.
  5. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    Do you mean that you still face the issue with hanging progress bar after increasing max_execution_time?
  6. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    I was able to reproduce your issue with the following conditions: 1. PHP is set up with relatively low max_execution_time parameter 2. Access to Plesk via network is very slow In these conditions a process which executes API call to Plesk is killed before it can receive a response from Plesk...
  7. E

    WHMCS 5.3.7 or 5.3.10 and Plesk 12.0.18

    Hello Nicolas, What Plesk module do you use? There are several Plesk modules in WHMCS - Plesk8, Plesk9, Plesk10 and just "Plesk". Which one you have issue with?
  8. E

    WHMCS & Plesk 12 for windows - BUG

    Hi, Chris I need more details since I can't reproduce this issue in our lab. Please confirm that: 1. You use WHMCS module called "Plesk" - not "Plesk9" or "Plesk 10" 2. You have default configuration of FTP service in Plesk - if you have done some customizations, please share them WHMCS...
  9. E

    Plesk 12.0 Preview

    Hello, iHuman I responded you in private message, could you please provide me with additional information?
  10. E

    Plesk 12.0 Preview

    Hello, iHuman Can you please send me your license file or give me you license number in private message? We will test it in our lab.
  11. E

    False "maximum number of failed login attempts" notification

    For quick fix - run '/usr/share/plesk-billing/billing-db' and execute the following SQL query: update admin_login_attempts set attempt_number = 0; And try to log in one more time.
  12. E

    False "maximum number of failed login attempts" notification

    Go to CBM > All Settings > Authentication & Password Management and change settings there
  13. E

    What is causing "curl: (7) couldn't connect to host"?

    Hello, Please try the following: 1. Firstly please check that locahost interface is enabled. Run 'ping localhost' and check the IP address - it should be either 127.0.0.1 or valid IP address of your server 2. Your server has a domain name - please check that server can resolve it into IP...
  14. E

    https://127.0.0.1:8443/relay

    Hi, I'll explain: Your Plesk server is attached to CBM and Single Sign-On service. This means that you have Plesk local password (stored in Plsk database) and CBM/SSO global password (stored in CBM). Since SSO is responsible for authentication, global password is always used. Plesk local...
  15. E

    Publish Store To Site

    You can embed store website widgets into your site. Simply open the store, copy widget code and place it on some webpage.
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