• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by FISHeR

  1. F

    Question Small Plesk Errors in the logs - Config Related - Local or Plesk or OS?

    Hi. Thanks for reporting the problems. The last 2 errors are related. The bug ID is PPP-66830. Probably will be fixed in the upcoming version.
  2. F

    Resolved Performance Booster - not working Compress gzip

    The Pingdom Tools does not support the most modern compression algorithm - brotli. Nginx on your server uses Brotli firstly. gzip also works if asked explicitly: curl --compressed -k -vvv https://kalombo.ru * Trying 49.12.134.105:443... * Connected to kalombo.ru (49.12.134.105) port 443...
  3. F

    Resolved Performance Booster - not working Compress gzip

    Please, check the configure arguments with the following command: nginx -V Are there these arguments? --with-http_gzip_static_module --add-dynamic-module=mod_brotli
  4. F

    Resolved Performance Booster - not working Compress gzip

    Remove all custom nginx directives you have added and enable the "Speed up web server compression" checkbox in Performance Booster. What result have you got?
  5. F

    Resolved Performance Booster - not working Compress gzip

    Hi, It could be a problem of false expectations, but Performance Booster does not perform data compression. It configures the server so that the optimal parameters of PHP and the web server are used and that gzip and brotli compression are configured.
  6. F

    Question can change admin password with line command but can't connect ?

    Hi. We could not reproduce this problem. If your problem still occurs, please contact support. Then we can investigate your problem on your server.
  7. F

    Resolved ETA on php / phpmyadmin updates

    Hi, phpMyAdmin will be updated in the next release.
  8. F

    Question What is the best way to learn how to perform queries directly on the Plesk PSA database?

    Using Plesk data directly is not a good idea. The database structure can be changed at any time, and then your integration will break. It is recommended to use CLI / XML-RPC / REST API for integration.
  9. F

    Issue unable to install plesk panel in windows server 2019

    The problem looks like your Firewall is blocking access to download executable files (.exe and .msi). Please check your Firewall settings, or disable it while the update is in progress.
  10. F

    Issue Add external Percona DB from Docker

    Hi, the root cause is that caching_sha2_password as the preferred authentication plugin is used (applicable to MySQL 8 & Percona 8). Read more here: MySQL :: MySQL 8.0 Reference Manual :: 2.11.4 Changes in MySQL 8.0
  11. F

    Resolved Web Application Firewall Security Rules Not Deactivating

    Hi, FizzyDev There are some useful articles that can help in solving your problem: Cannot disable ModSecurity rules via Switch off security rules in Plesk How to disable a single ModSecurity rule for a website in Plesk
  12. F

    Issue Domain issues since Plesk update 18.0.21

    Hi, I can recommend you 2 options for action: 1) Try to connect directly and check if the problems are reproducible. Write the real IP address in the /etc/hosts file for your domain. 2) Try to check the security settings on the service SUCURI.net. Plesk update does not interfere with the...
  13. F

    Issue cron job probelm

    The correct permissions for logs should be as follows: drwxr-xr-x root root / drwxr-xr-x root root var drwxrwxr-x root syslog log drwxr-x--- root adm apache2 -rw-r----- root adm access.log
  14. F

    Issue cron job probelm

    Hi, Please check the permissions on the /var/log folder. You've probably given too many privileges to the log folder. Run the check using the following command: namei -om /var/log/apache2/access.log
  15. F

    Issue Add external Percona DB from Docker

    Hi, there should be no differences. I checked the main scenario: added Percona as an external database and I had no problems. At what step do you have a problem? What error is displayed? Maybe you have 2 databases running on the same port?
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