• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Geoffrey1

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    Thunderbird New Account issue

    This actually is an issue with Plesk. Finally figured it out. To secure mail Plesk generates it's own SSL certificates instead of using the ones for the domain. This throws errors when trying to connect securely as it's an unsigned certificate. You have to ssh into the server and replace the...
  2. G

    Thunderbird New Account issue

    Thank you for the reply. Thunderbird works on all my other servers accept for the one using Plesk 12 which is why I thought I would ask here. I will try a different forum.
  3. G

    Thunderbird New Account issue

    Could this be a DNS issue? When I do a DNS test at pingdom everything shows up green. When I do a reverse dns test at mxtoolbox.com the IP points to a different domain not associated.
  4. G

    Thunderbird New Account issue

    I just changed from courier to dovecot and still having the same issue.
  5. G

    Thunderbird New Account issue

    The email functions properly in webmail using Roundcube.
  6. G

    Thunderbird New Account issue

    Hello, I have created an email account in Plesk and I'm trying to set up the account in Thunderbird. I have tried every different setting i can think of but I still get an error saying Thunderbird failed to find settings for your account. Account settings I'm using now are username: email...
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