• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Grhm

  1. G

    Resolved "Interface Controls Visibility"

    Hi, Peter. Good news! After several irksome and time-consuming false-starts I did eventually manage to get in contact with someone at the web-host who (a) was prepared actually to read what I wrote, (b) understood what was required, (c) had the will to do something about it, and (d) had been...
  2. G

    Resolved "Interface Controls Visibility"

    OK, thanks. I'll let you know how it goes!
  3. G

    Resolved "Interface Controls Visibility"

    OK. Thank you. I shall attempt to do that. But my experience of this whole web-hosting thing has been a ghastly Kafkaesque nightmare; so I anticipate many more frustrating hours of running round in lonely circles and hitting my head repeatedly on blank, unyielding, technological walls... at...
  4. G

    Resolved "Interface Controls Visibility"

    Thanks for that clarification. The only login the web-host provides does indeed have a URL that ends with ':8443'. I just tried logging-in as 'admin' as you suggested, and it said "Error: You have entered incorrect username or password." So, as I surmised, it seems that I've not been granted...
  5. G

    Resolved "Interface Controls Visibility"

    Hi again, Peter. I'm afraid I may have given you some duff info... When I amend the web-site, it marks my posts as "admin", so I assumed that meant I was logged in as "admin". It occurs to me now that this may not be the case. Although I only have to log in once, is it possible that I have two...
  6. G

    Resolved "Interface Controls Visibility"

    Hi, Peter. Thank you very much for the thorough and clear reply, which has made me feel slightly less homicidal... I am logged in as 'admin', so it would appear that the provider/webhost has disabled the functionality, as you suggest, and I will have to take it up with them. But, assuming they...
  7. G

    Resolved "Interface Controls Visibility"

    Hi. I'm quite new to this sort of thing. I'm trying to follow the instructions in the support article entitled "Is it possible to forward all the mail sent to the domain on Plesk, including email to non-existent mailboxes, to a specific address?", which is here...
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