• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by GrMeezer

  1. G

    Resolved Cannot create user "The password length must be between 5 and 255 characters"

    Thanks - I have updated Plesk to 18.0.54 and the problem has indeed been resolved. Thanks very much for your assistance - very much appreciated.
  2. G

    Resolved Cannot create user "The password length must be between 5 and 255 characters"

    Sorry please disregard above post - it won't let me edit or delete the post. I was indeed misunderstanding which account was root on my system! I will update to latest version per above request and advise outcome
  3. G

    Resolved Cannot create user "The password length must be between 5 and 255 characters"

    Thank you both for trying to help. It appears the problem may be more to do with my understanding of the system perhaps. I have tried to update my plesk per your suggestion (tools->update) it takes me to a new page which requests login details. But the admin credentials I was logged into plesk...
  4. G

    Resolved Cannot create user "The password length must be between 5 and 255 characters"

    Sure. See below - I made up the email address to show you what I mean but the error also occurs with the real (verified) external email I have been trying to use.
  5. G

    Resolved Cannot create user "The password length must be between 5 and 255 characters"

    I am trying to create another admin account - but I have also tried selecting Application User and Accountant - with the same result. The following passwords all fail because "he password length must be between 5 and 255 characters":
  6. G

    Resolved Cannot create user "The password length must be between 5 and 255 characters"

    Hello, My SEO company have requested access to my Plesk panel and I do not wish to give them the admin account details. Upon trying to create a new user, the submit button fails and takes me to the password field which has a note stating "The password length must be between 5 and 255...
  7. G

    Resolved Script runs in browser but not asscheduled job

    For anyone coming across this in future - I did not test the suggestion made by Rasp above (changing php files to have include(__DIR__ . '/header.php'); ) - although I don't have a huge number of scripts, there are just enough with sufficient complexity that editing my source code would be a...
  8. G

    Resolved Script runs in browser but not asscheduled job

    Ah that looks like just the thing - thank you so much sorry wasn't meaning for you to do my googling for me! There is clearly some kind of solution that doesn't invole rewriting my php - will figure it out and update this thread.
  9. G

    Resolved Script runs in browser but not asscheduled job

    Thank you for your reply - makes sense. Since this works fine on my current (cpanel) server but not plesk is it possible that this can be set in the php configuration? This is not the only script I need to run and I am wondering if there is an easier fix than amending the code in all my php files?
  10. G

    Resolved Script runs in browser but not asscheduled job

    Hi all, I am trying to move my site from a VPS with cpanel to my own server with Plesk on linux. Everything is running fine apart from some php scripts which I have to email contact forms, tidy databases etc. I have a domain my-domain.com and a subdomain tools.my-domain.com If I run...
See more
Back
Top