• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Henri

  1. H

    Question Support über Plesk beziehen?

    Hello Igor, Thank you for your answer. Yes, that's exactly the solution, I could theoretically now via the web interface to push the Uprade onyx, I'm assuming my previous license is valid for it or? The only question is if something breaks in the upgrade, is it Onyx or Plesk 12.x? Many...
  2. H

    Question Support über Plesk beziehen?

    Hi Ales, Thank you for your answer, I also thought it would be so easy, unfortunately, the link "Try 30 days for free now" is not displayed, that's the problem. So it looks like the form has been changed or the FAQs are a little bit outdated, I did not think it would be that difficult to buy...
  3. H

    Question Support über Plesk beziehen?

    Hello everybody, I have the following question: Currently I am using a Plesk license from a reseller, but now I wanted to (because my reseller can not support me) to buy the support of Plesk, unfortunately that seems to be impossible. I'm following this: How to get support directly from Plesk...
  4. H

    Backup Manager download Backup not working

    Hello Dmitry, That I get when I enter my data, my Reseller can not or will not provide support and a code he did not provide my disposal. What can I do in such a case? indicated Not a valid support code It was identified that your Plesk license was purchased from one of the Plesk Partners...
  5. H

    Backup Manager download Backup not working

    Hello Dmitry, Thanks for your reply, I have a Web Host Edition on a VPS, my Reseller can not or will not give any support. If I want to contact with the Plesk Support I need a support code, my reseller can give me a code. How can I still contact support? Greetings Henri
  6. H

    File manager not working

    Hi Lloyd, I thank you for your support! New post is open and under: https://talk.plesk.com/threads/backup-manager-download-backup-not-working.337314/ to see Greetings Henri
  7. H

    Backup Manager download Backup not working

    Hi, i am using CentOS 6.7 Final minimal, with all available updates. My Plesk version: 12.05.30 Update # 24 I have a problem with the Backup Manager, Create backups works very well, only if you try to download the backup there are the following error message: Fehler: export-dump-as-file error...
  8. H

    File manager not working

    Hi Lloyd_mcse, you saved my day :) Thank you very much Henri Now I just have to get to the Backup Manager running and then I am completely satisfied ...
  9. H

    File manager not working

    Hi Lloyd_mcse, thank you for your message, it is advisable to have a backup to customize or it's painless to make the engagement? Thank you Henri
  10. H

    File manager not working

    Yes found all have searched and tried but nothing suitable.
  11. H

    File manager not working

    I installed all updates via yum, except for kernel bind etc Plesk also all micro updates are installed, which I have just checked again by cli at the subscription is not installed or active ningx all run over fast_cgi the error message has exclusively what with ningx and plesk to do backend...
  12. H

    File manager not working

    No the file manager is not open, then it just runs into the timeout with the 504 error, to edit etc I'm not even, Right from the user directory I checked via ssh.
  13. H

    File manager not working

    I let the time just run, I guess so 5 minutes, then there is eventually a 504 Gateway Time-out of nginx. then you will find in /var/log/sw-cp-server/error_log following entry: 2016/03/10 13:43:40 [error] 25195#0: *2009 upstream timed out (110: Connection timed out) while reading response header...
  14. H

    File manager not working

    Hi hardbrasil, I have tested, it has not changed a single file, they all belong to the webuser chown -CR webuser: psacln /var/www/vhosts/excample.org/httpdocs/wp/
  15. H

    File manager not working

    In Error Log I found this following entry: 2016/03/10 12:50:26 [error] 25195#0: *1872 readv() failed (104: Connection reset by peer) while reading upstream, client: IP:AD:RE:SS, server: , request: "GET...
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