• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by IanT

  1. I

    Horde error 500

    Yes I did fix it, I think I had to change the version of php it was using. What have you upgraded to?
  2. I

    10.1.1 Horde fatal error - help!

    thats good, its showing php is now working. Would be worth testing another site other than webmail to see if they are ok. Webmail should work though.
  3. I

    10.1.1 Horde fatal error - help!

    thats better, it shows that php is working. have you created a php page and put this in? <?php phpinfo(); ?> the load up page, this will say whats loading and what isn't
  4. I

    10.1.1 Horde fatal error - help!

    thats weird, did you give it a new directory? What error message comes up?
  5. I

    10.1.1 Horde fatal error - help!

    so exact same error?
  6. I

    10.1.1 Horde fatal error - help!

    Hi, are you sure it was the nts version? did you do a version check after you put it on?
  7. I

    10.1.1 Horde fatal error - help!

    just a quuck update. our server is now sorted. We have had to use the non-TS version of php 5.2.17 which has removed this error. When using the TS version the error occurs. We were using php 5.3 but this has problems with native mysql support so had to roll back to 5.2.17. This has...
  8. I

    10.1.1 Horde fatal error - help!

    the problem is all of php, i though initially it was just horde. I downloaded php and extracted to a seperate folder. I then renamed C:\Program Files\Parallels\Plesk\Additional\PleskPHP5 to C:\Program Files\Parallels\Plesk\Additional\PleskPHP5old I then copied the new php folder in and...
  9. I

    10.1.1 Horde fatal error - help!

    i meant to update this. Ive already downloaded PHP 5.3 and replaced php5.2 which is now allowing the php sites to load. Not very good support from Parallels.
  10. I

    10.1.1 Horde fatal error - help!

    the only thing that could be tried is a manual install of a pop3 web based mail client but i have a feeling we would have the same php issue. Ive asked my customers to use pop3 access for the moment
  11. I

    10.1.1 Horde fatal error - help!

    ignore last post :) have you another webmail installed that works?
  12. I

    10.1.1 Horde fatal error - help!

    Please click one of the Quick Reply icons in the posts above to activate Quick Reply.
  13. I

    10.1.1 Horde fatal error - help!

    no, i simply did an upgrade from 9.5.2 and after i started getting this error. Ive tried googling the error but there isn't anything useful. the only thing ive noticed in the event viewer when going to webmail is An unhandled win32 exception occurred in php-cgi.exe [6016]. Just-In-Time...
  14. I

    10.1.1 Horde fatal error - help!

    I have the same issue, ive create another thread but didn't see this one. i would say that this is a bug as there are too many people with the same issue
  15. I

    Horde error 500

    Hi, since upgrading to version 10 from 9 Horde fails to start with error FastCGI Error The FastCGI Handler was unable to process the request. -------------------------------------------------------------------------------- Error Details: •The FastCGI process exited unexpectedly...
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