• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by JesseF

  1. J

    Resolved Error: IP address cannot be removed

    Igor, Thanks so much. I fixed it. Ran Diagnose and Repair for the Plesk Database and it didnt solve the problem. I just removed the domain that last had that IP and Voila! I'm sure it was a database inconsistency. Thanks for everything you do on the Forum Igor. I really appreciate you...
  2. J

    Resolved Error: IP address cannot be removed

    I got this error today after removing an ip alias from my NIC. Error: IP address x.x.x.x cannot be removed because it is used by DNS zone of one or more domains. I only have 3 domains on this box and the IP is not listed in any of their' DNS configs. Just wondering if anyone has any ideas. If I...
  3. J

    Resolved Failed to get installation parameters of a WordPress website: No versions available

    Well, I did fix the problem. Unfortunately, I dont know exactly/technically what resolved it. I re-aliased and re-ordered the IPs on the NIC, and that solved the problem. The IP bound to the machine’s hostname is different now. Go figure…. I posted on wordpress.org and one of the admins replied...
  4. J

    Resolved Failed to get installation parameters of a WordPress website: No versions available

    I dont get it. I can connect to :443 to any other domain that I try, but not api.wordpress.org. I've taken my firewall completely out of the picture and reinstalled Ubuntu and disabled apparmour ... I have another server in the rack on the same network/subnet running centos that works fine as it...
  5. J

    Resolved Failed to get installation parameters of a WordPress website: No versions available

    curl -I api.wordpress.org hangs ICMP services are denied on the firewall, so I cant ping or trace route from behind. I can wget and curl other sites from this box, just not api.wordpress.org....
  6. J

    Resolved Failed to get installation parameters of a WordPress website: No versions available

    root@brickyard:/# wget https://api.wordpress.org/core/version-check/1.7/ --2021-02-05 00:48:21-- https://api.wordpress.org/core/version-check/1.7/ Resolving api.wordpress.org (api.wordpress.org)... 198.143.164.251 Connecting to api.wordpress.org (api.wordpress.org)|198.143.164.251|:443...
  7. J

    Resolved Failed to get installation parameters of a WordPress website: No versions available

    Thanks for your reply. Yes, those domains are reachable from behind our firewall. Here are the results of the commands you suggest: root@brickyard:/# ldd /usr/bin/php | grep ssl ldd: /usr/bin/php: No such file or directory root@brickyard:/# dpkg -V openssl root@brickyard:/# That one didn't...
  8. J

    Resolved Failed to get installation parameters of a WordPress website: No versions available

    Greetings. I have a brand new plesk installation running on Ubuntu 20.04.2 LTS. I get the following error when trying to install wordpress for the first time on a new domain from the toolkit: "Failed to get installation parameters of a WordPress website: No versions available" I have tried...
  9. J

    Question Restore plesk backups from centos 6 to centos 7

    Thanks Igor. Thats good news. I'll backup the entire system, reinstall with Centos 8 and then install plesk and upload the backup.
  10. J

    Question Restore plesk backups from centos 6 to centos 7

    Greetings all. I have a licensed plesk server running centos 6 which will soon reach end of life. Can I back up and download my domain backups, take the server down and reinstall with centos 7, install Obsidian; and restore my backups on the new server running Centos 7? Thanks in advance for...
  11. J

    Error validating license when accessing external services

    Ok. It's working now, spontaneously. I don't know if the sales rep fixed it or not, so I cant say what changed.
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