• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Jimlee3

  1. J

    Resolved Can't ssh to my website (because of firewall)

    it says "is stopped" and I just restarted it again - thanks for your help
  2. J

    Resolved Can't ssh to my website (because of firewall)

    thanks, I disabled it and logged into plesk. I think there is something wrong with fail2ban, I tried to restart the itables with #service iptables restart and it was okay but in the plesk control panel under security it says "ip address banning OFF" is fail2ban running ?
  3. J

    Resolved Can't ssh to my website (because of firewall)

    is it possible to temporary disable firewall without resetting any rules? I disabled the iptables but how can I update my ip and start everything again?
  4. J

    Resolved Can't ssh to my website (because of firewall)

    the ssh is via the online internal ssh provided by the hosting company I still can't ssh from my own computer I also followed this step...
  5. J

    Resolved Can't ssh to my website (because of firewall)

    thanks, I tried that but I keep getting this: warning Fail2ban server is down... I checked the log file but fail2ban.log is empty. #fail2ban-client status ERROR Unable to contact server. Is it running? I also tried with sudo but same error.
  6. J

    Resolved Can't ssh to my website (because of firewall)

    but VPN will not have the same IP as my old one so it will not work as well. If I gain ssh access, how can I update the fail2ban to allow access to website control panel in port : 8443 ?
  7. J

    Resolved Can't ssh to my website (because of firewall)

    I restricted access to website via ssh to certain IPs and now my IP has changed and I can't ssh to website and I can't login using the login page. What should I do ?
  8. J

    Resolved How to make sure users get emails not delivered message?

    I disabled "Enable mail management functions in Plesk" and I dont have any emails for my domain. I also removed the mx record from the DNS, but if someone sends an email to info@example.com they do not get any emails back saying that message failed. is there an option to send a message to the...
  9. J

    Resolved where can I find the default postfix-sasl filter?

    I dont remember seeing #Author should I just copy and paste this to the filter section?
  10. J

    Resolved where can I find the default postfix-sasl filter?

    I modified the postfix-sasl filter in the IP Address Banning > Jails > but forgot to back it up. is there any place where I can find the default filter used by plesk?
  11. J

    Resolved Fail2ban Jails are inactive

    okay the problem was with epel package I removed epe repo and then installed the plesk version yum remove epel-release
  12. J

    Resolved Fail2ban Jails are inactive

    I try to enable Fail2ban in services and I get this: Error: Unable to make action: Unable to manage service by f2bmng: ERROR Found no accessible config files for 'filter.d/ssh' under /etc/fail2ban ERROR No section: 'Definition' ERROR No section: 'Definition' ERROR Unable to read the filter...
  13. J

    Resolved Fail2ban Jails are inactive

    okay, thank you. I am trying to follow the resolution in the article you provided I am stuck here: Disable all third-party repositories that are present on the server: specify enabled = 0 in corresponding configuration files in /etc/yum/yum.repos.d/ there is no directory with this name there...
  14. J

    Resolved Fail2ban Jails are inactive

    I didnt have this problem yesterday, did something happened that caused this? also for this step: Disable all third-party repositories that are present on the server: specify enabled = 0 in corresponding configuration files in /etc/yum/yum.repos.d/ there is no directory /etc/yum/yum.repos.d/
  15. J

    Resolved Fail2ban Jails are inactive

    is this the right article? the title says adding subdomains?
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