• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Jon_Larson

  1. J

    Unable to resolve domain name

    What have you tried? Is the BIND service started? Depending on your OS: service httpd start or service apache2 start
  2. J

    SSL for Plesk panel

    I don't understand what you're asking.. You want to assign the SSL Cert to an IP address, not a domain name? I think it's possible, but definitely not recommended. Create a DNS entry and assign the IP of the server. Domains are cheap.
  3. J

    Is "black list" (server-wide mail settings) working ?

    Try setting the addresses under the 'Spam Filter Settings' also.
  4. J

    Clients getting duplicate emails from one domain

    Is that the MagicSpam log? I've never used MagicSpam before, so I'm not sure I can help you there. Could you post the qmail logs? That usually provides more detailed info
  5. J

    Clients getting duplicate emails from one domain

    What do the logs show when these messages come in? (On a side note, what's the performance like an on the 1&1 Dedi? Was thinking about getting one or two, but heard mixed feelings about them)
  6. J

    [PPP-526] Hide controls for rejection messages NOT WORKING.

    I just tried to do this on my Plesk 12, CentOS 6.6 box and was able to see them also. Must be a bug in Plesk or something.
  7. J

    PHP 5.5 FastCGI: Premature End Of Script

    I will have to upgrade to a larger VPS if I wish to increase the shmpages... Why is it reaching the limit though if 5.3 does not? If i uninstall 5.3 and run 5.5 on all vhosts, will that correct my problem?
  8. J

    PHP 5.5 FastCGI: Premature End Of Script

    I emailed my host to see if I could get the limit increased, but I'll likely have to upgrade to a bigger package. Both opcache and apcu are disabled.
  9. J

    PHP 5.5 FastCGI: Premature End Of Script

    I switched to CGI from FastCGI in attempt to get a more detailed error message and I got this: [Sun May 31 21:13:10 2015] [error] [client] Sun May 31 21:13:10 2015 (5318): [Sun May 31 21:13:10 2015] [error] [client] Fatal Error [Sun May 31 21:13:10 2015] [error] [client] Unable to allocate...
  10. J

    PHP 5.5 FastCGI: Premature End Of Script

    Hello, I've been working on a project that I am trying to utilize some of the new functions from PHP 5.5 so I changed the PHP version from 5.3 to 5.5 on this domain, but I am getting a 500 error. I've found this kb: http://kb.odin.com/en/120785 which is my exact issue, but the resolution...
  11. J

    Restore "Selected Objects" not an option from backup

    I had this issue before. I backed up to a remote FTP repository using a hostname and could not restore selected objects. If I replaced the server hostname with it's IP then I could restore selected objects. Not sure if this is a feature or a bug, but it is annoying.
  12. J

    DKIM for Plesk

    I used this post: http://blog.matoski.com/articles/spf-dk-dkim-plesk-debian/ to help me configure DKIM on both of my plesk servers. It worked like a charm. Only thing to note that that article does not mention is you may have to go to /etc/opendkim.conf and change Mode from v to sv So it...
  13. J

    yum update fails

    I resolved all of the dependencies it was missing, but am still getting the same error. When I run rpm -Va python\* yum \* I get: .M.....T. /usr/lib64/python2.6/ConfigParser.pyc S.5....T. /usr/lib64/python2.6/__future__.pyc .......T. /usr/lib64/python2.6/atexit.pyc .......T...
  14. J

    yum update fails

    Plesk recently attempted to do an auto-update and it failed. I have not been able to get it to update since. When I connect using SSH, and try to do a manual yum update I get the following error: Loaded plugins: fastestmirror Setting up Update Process Loading mirror speeds from cached hostfile...
  15. J

    Slave DNS Manager Timed Out

    Hello all, I seem to be having a strange issue. I have a Plesk Server running CentOS (NS1) that is running the Slave DNS extension. Everything was working perfectly until today when I logged in and noticed that the extension was reporting that the connection timed out and it wasn't working. I...
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