• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by kanada

  1. K

    Issue Subscriptions update critical BUGs.

    I really don't understand these operations. They are not clearly described. They don't mention about treats on using each of them.
  2. K

    Issue Subscriptions update critical BUGs.

    IgorG, could you help me and explain which scenario will be best for me in transition scheme? I see a lot of customers needs to be transitioned to the new scheme. Customers are in various configurations, with single and multiple domains on Plesk. I don't wan't to experience any problems...
  3. K

    Issue Subscriptions update critical BUGs.

    Thank you IgorG. I will try to fix it with following article.
  4. K

    Issue Subscriptions update critical BUGs.

    I'm sure - thats are my subscribers. In psa.clients table with parent_id='1'. In good order.. The problem is that GUI shows an Unlimited traffic on particular Subscription: but in psa.Limits table on max_traffic* is another value than '-1': and on update via GUI i got an error: And about...
  5. K

    Issue Subscriptions update critical BUGs.

    Hello, I have problem with updating client Subscriptions. Each customer has a one Subscription with corresponding Service Plan. When I change a Service Plan with new parameters eg. disk_space / disk_space_soft or max_traffic / max_traffic_soft on GUI these parameters are updated but in psa.db...
  6. K

    Issue Subscription Plan change not reflected

    I can confirm the problem with PSA 12.5. I've change subscriprion for the client and the Limits table isnt updated at all, even if i change /update the limit thru CLI. I see in the Limits table is a little mess.. Moreover in the clients table is a lot customers with limits_id = 0. Could...
  7. K

    Plesk 12.0 Preview

    Igor could you explain me a bit more about third option? I have a license for PP 11.5.x installed on my server. If I renew current key (with SUS) to next year I will be able to upgrade PP to newer version of PP 12.0 ? Regards, Alex
  8. K

    Syncing the subscription with its service plan failed - bug?

    Update 2: MU #38 Installed. I see the problem occurs on Service plans/Customers created before migration from PSA 9.5.4 to PSA 11.5.30. On new accounts created after migration process on PSA 11.5.30 any Service plan change goes thru without any error. How can I fix this? Regards, Alex
  9. K

    Syncing the subscription with its service plan failed - bug?

    Update: After succeeded update via CLI and finished sync via GUI there is a problem with a "Customize" plan on specified user. Even I choose "Update & Lock" button, GUI wrote me an errors on values that I correct via CLI e.g. On unlimited traffic: Unable to allocate the required amount of...
  10. K

    Syncing the subscription with its service plan failed - bug?

    Hello, Could somebody tell me how can i efficiently change/update service plan for customer? I have created new plan with higher disk quota, no limit traffic and two times more of databases. Now when I'm trying to assign it via GUI to existing user with plan that has lower parameters I...
  11. K

    Contribution PHP Panda! Multi-PHP installer for Plesk

    The workaround is to use yumdownloader atomic-php5*-php-5|common|cli and force install via rpm (since icons are the same). Rest of packages could be installed via yum install php-panda. I think you can exclude php.gif icon from atomic source package (atomic-php5(5|4)-php-*) to solve that issue...
  12. K

    Contribution PHP Panda! Multi-PHP installer for Plesk

    I'm trying to install both 5.4.x and 5.5.x php versions on Centos 6.5 and receive an error during installation: Transaction Check Error: file /var/www/icons/php.gif from install of atomic-php54-php-5.4.25-31.el6.art.x86_64 conflicts with file from package php-5.3.23-1.el6.x86_64 file...
  13. K

    Roundcube/Horde and mod_php instead of mod_fcgid

    I wan't to setup apache-mpm-itk instead apache-mpm-prefork. mod_fcgid doesn't work correctly with apache-mpm-itk module. Moreover mod_fcgid willn't needed then and I plan to disable it entirely. Roundcube/Horde lock me this operation.
  14. K

    Roundcube/Horde and mod_php instead of mod_fcgid

    Hello, is there any way to switch/change php handler for Roundcube and Horde webmails from mod_fcgid to mod_php? I plan off FastCGI on the server, but i can't because both webmails are handled by mod_fcgid. I don't understand why Roundcube/Horde run under FCGI while Atmail works on...
  15. K

    Custom folders are not visible under Mobile Horde 5.1.5

    Hello, could you give me a solution for problem described in Subject? Regards, kanada
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