• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by kankamuso

  1. K

    Resolved After backup restore no web nor SSL

    Ok, it seems that on the new server I created the domain by hand before restoring my backup and things got messed up. By creating the domain by hand, a default Plesk index.html file is created which I confused with the original index.php one! So it is resolved. By the way, how do I mark it as so?
  2. K

    Resolved After backup restore no web nor SSL

    Hi, One of our VPS servers went off and the provider is not making it work so we had to get a new VPS (different IP) and recover there all the site, emails, etc... We did a full restore (using Ubuntu 20.04 and the very newest Plesk release). Upon finishing the web page wont load (it is a simple...
  3. K

    Issue Error 502 nginx

    I had some hardware problemas with my provider and moved to a new one. We ordered it with Ubuntu and restored all our domains, emails, etc.. A few days later it has started throwing error 502 and I cannot find a way to solve it. If, for a given domain, I disable nginx acting like a proxy, it...
  4. K

    Issue Help: Problem with FTP(S) on Ubuntu 18

    Ok, let's have a deeper look at it... Thanks a lot!
  5. K

    Issue Help: Problem with FTP(S) on Ubuntu 18

    But then how is it that it can create files and folders and cannot delete them? I had already tried the ftpForbidReuseConnection = 1 flag with no luck :-(
  6. K

    Issue Help: Problem with FTP(S) on Ubuntu 18

    Thanks, I forgot to update but after doing it still same problem :-(. A couple of check folders are created with a file within each and then they cannot be removed. I have tried with different NAS users and even with the administrator...
  7. K

    Issue Help: Problem with FTP(S) on Ubuntu 18

    Hi, a server working for months has suddenly become unable to create remote backups to our FTP(S) server. We have other Plesk servers successfully running against that FTP server so we can rule out the remote server as a source of problems. Also, we have no firewall active on that side. The...
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