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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by KDawson

  1. K

    Issue Plesk Migrator fails on mysql connection

    Thank you. I got my license directly from Plesk. Ticket created ( https://support.plesk.com/hc/en-us/requests/95277552 ).
  2. K

    Issue Plesk Migrator fails on mysql connection

    Also FWIW, /run/mysqld/mysqld.sock exists (it has all along). It ends with an "=" in an ls listing and the file utillity shows its type as "socket." Doing ps -ax | grep mysql returns nothing, but ps ax | grep maria shows a mariadb process running.
  3. K

    Issue Plesk Migrator fails on mysql connection

    For what it's worth, here are the mysql versions on migration source & target. Source: > mysql --version mysql Ver 15.1 Distrib 5.5.68-MariaDB, for Linux (x86_64) using readline 5.1 Target: > mysql --version mysql Ver 15.1 Distrib 10.11.7-MariaDB, for debian-linux-gnu (x86_64) using...
  4. K

    Issue Plesk Migrator fails on mysql connection

    Running Plesk migrator shows: Failed to fetch information from target servers Cause: Command execution failed on the local server with non-zero exit code. command: MYSQL_PWD="$(cat /etc/psa/.psa.shadow)" mysql --silent --skip-column-names -u admin psa -e 'SHOW VARIABLES LIKE '"'"'socket'"'"''...
  5. K

    Issue Always logout after login

    > Change > Tools & Settings > Security > Session Idle Time > and check the box > "Allow IP address changes during a single session" I can't stay logged in for long enough to do that (or anything else). Is there a way to change this setting via command line?
  6. K

    Resolved Bulk list and change subscriptions' expiration dates?

    Thank you, that answers the question. Along the same line, I couldn't find a way to list or set the PHP version. Did I just miss it?
  7. K

    Resolved Bulk list and change subscriptions' expiration dates?

    I invoice web hosting clients annually and would like a way to do bulk updates to their subscriptions' expiration dates as payments come in. I found the article on how to loop over a list of resources and apply a Plesk CLI command ( v.gd - Shortened URL ). But I can't find CLI commands to list...
  8. K

    Resolved Can't submit ticket: reCAPTCHA is busted

    Done, thanks.
  9. K

    Resolved Can't submit ticket: reCAPTCHA is busted

    https://www.plesk.com/licensing-and-purchase-support/
  10. K

    Resolved Can't submit ticket: reCAPTCHA is busted

    Fails in Safari and Chrome.
  11. K

    Resolved Can't submit ticket: reCAPTCHA is busted

    Tried to submit a ticket asking where / how to update credit card info. Could not submit. Says reCAPTCHA is invalid and to try again. But there is no reCAPTCHA. Just the word "reCAPTCHA" which is not a link.
  12. K

    Resolved All site shows plesk default page after upgrading from 10.4.4 to 11.0.9

    FYI, I also ran across the "all sites go to default" problem after I created a new Digital Ocean droplet from a backup. All the httpd.conf files in /var/www/vhosts/system/*/conf had statements <VirtualHost xxx.xxx.xxx.xxx:80 > and <... :443 > with the original IP address. I could edit these one...
  13. K

    Question How to combine http & https log files?

    It gets worse. Now Plesk is caching an old file (seemingly) and will not let it go. When I log in to Plesk this message appears at the top: "New configuration files for the Apache web server were not created due to the errors in configuration templates: AH00526: Syntax error on line 3 of...
  14. K

    Question How to combine http & https log files?

    Thank you. But that mechanism does not seem to work. Following the instructions, I created /usr/local/psa/admin/conf/templates/custom by cp -r from .../default. Edited one file (.../domain/ domainVirtualHost.php) and tried regenerating the config via /usr/local/psa/admin/bin/httpdmng...
  15. K

    Question How to combine http & https log files?

    I want to log all access requests, whether from http (port 80) or https (port 443) to the same log file, namely /var/www/vhosts/<mydomain.com>/statistics/logs/access_log In other words, no separate access_ssl_log. I have tried including a vhost.conf at the end of httpd.conf, like so...
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