• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by kounitsyn

  1. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    Thank you for your reply. The content of that file is: SSL_CIPHERS="HIGH:!aNULL:!MD5" SSL_PROTOCOLS="TLSv1 TLSv1.1 TLSv1.2"
  2. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    See file for output and log
  3. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    Hi, This solution Where is the Parallels Installer configuration file? did solve the problem for us.
  4. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    Unfortunately the suggestions in the KB don't fix the problem. The dump of autoinstaller3.log after trying to get to Home > Tools & Settings > Updates and Upgrades [2017-03-11 10:04:55.184470] Plesk Installer 3.20.17 (built on 2016-10-07 16:13 svn rev. 349581) started at (timezone CET) Sat...
  5. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    Unfortunately no luck with both the solutions. The ./plesk-installer command is working without problems. Coud the problem be related to https://kb.plesk.com/en/122949 ?
  6. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    Thank you for your replay. Unfortunately we still experience the problem. After Home > Tools & Settings > Updates and Upgrades we ge a screen with language-choice and admin username and password fields. When we fill in the correct credentials the error message (Can't connect to backend: No such...
  7. K

    Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page

    TITLE: Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: OS ‪CentOS 6.5 (Final)‬ Plesk Onyx 17.0.17 Update #18 PROBLEM DESCRIPTION: After the upgrade from Plesk 12.5 to 17 the update screen...
  8. K

    Plesk Update: Can't connect to backend: No such file or directory

    After the update from 12.5 to 17 we have the same issue. Both solutions (plesk installer --select-release-current --reinstall-patch --upgrade-installed-components) and (https://kb.plesk.com/en/122949) did not solve the problem. Can we try something else?
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