Recent content by kram@

OK, after a bit of digging an some patience the server is now up and running smoothly. I had to remove a few PHP handlers (php-panda + PLESK PHP 5.4, 5.5, 5.6) I then reset all the domains handlers to default 5.3.27 with FastCgi re ran /usr/local/psa/bin/repair --web It then picked up the...

Hello, I just upgraded to Plesk 12.5. Everything seemed to be ok, but now i see that all vhosts are loading the incorrect pages. A number of clients have started calling me to ask why x domain is loading is his web space? I have run: /usr/local/psa/bin/repair --update-vhosts-structure...

Hello, Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account. When I try setup and new email account on any domain, I get teh following error message. Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL If i click...

@IgorG, Thanks I had already ran through that KB when I first saw the problem. I removed /dev/full and re created it, but that did not help at the time. I then rebooted the server and everything seems to be working now.

Hello, Since upgarding to Plesk 12.0.18, I started recieving calls from clients complaining that they are unable to send emails. This is the error they receieve 451 qmail-spp failure: plugins/chkrcptto: can't execute (#4.3.0) I ran /usr/local/psa/admin/sbin/mchk without any success...

Hello, I am busy testing the WordPress Toolkit, but i cant get very far. All the Installations have the same notification Disable the safe_mode directive in the system PHP CLI. Screenshot: http://awesomescreenshot.com/0192z3j141 There is no data for Version, Plugins and Theme...

@InderS drwxr-xr-x 2 root psaserv 4096 Jan 15 2012 error_docs/

After never having any luck with this feature on PSA 11.5, i thought I'd give it a try today. Sadly, I got the same/similar result. Error: Failed to copy files storage to destination path. stderr: filemng: Cannot open destination file...

Thanks IgorG I checked the permissions on /usr/local/psa/admin/sbin/wrapper - mine were totally wrong. I reset the permissions with chmod 4110 # ls -la /usr/local/psa/admin/sbin/wrapper ---s--x--- 1 root psaadm 19368 Aug 19 2013 /usr/local/psa/admin/sbin/wrapper I then tried to allow user...

Hello All, I recieved a call from a client today saying that he was unable to setup a scheduled task. When I try access the scheduled task via the domain or via Tools & Settings --> Tools & Resources --> Scheduled Tasks, I get the following error ERROR: PleskFatalException Up Level...

The problem with roundcube seems to have been casued a recent upgarde to PHP 5.4.17 I follwed your instruction on another thread http://forum.parallels.com/showthread.php?289734-Plesk-11-5-php-downgrade-5-3 With PHP 5.3.27 Roundcube started working. Horde is till not working I check the perms...

Thank you this was very helpfull. PHP 5.4.17 did not play nice with roundcube mail - session.save_path and date.timezone

Hello, Using Roundcube: No users can login. Error message: Invalid request! No data was saved. Using Horde: users can login but can not send email. Error Message: There was an error sending your message: Failed to open sendmail [/usr/sbin/sendmail] for execution. Plesk...

@timber if I remove the location directive location ~ /$ { index index.php index.cgi index.pl index.html index.xhtml index.htm index.shtml; } from /etc/nginx/plesk.conf.d/vhosts/YOURDOMAIN.conf And Add it to /var/www/vhosts/system/YOURDOMAIN/conf/vhost_nginx.conf location ~ /$ { index...

@CCHickman +1 Password recovery for clients installing a new PC/Laptop or Mobile device is the single largest support request I get. I am delaying the move to 11.x simply because it does not allow me this option :(