• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Kroptokin

  1. K

    Question Mail accounts simply missing

    Ok. So. Under Mail Server Settings on the main screen find Enable mail management functions in Plesk and tick it. (I did not untick it - so not sure how that happened).
  2. K

    Question Mail accounts simply missing

    Last time I logged into Plesk on the domains tab (per domain) there were 3 tabs: Dashboard, Hosting and DNS and Mail I think. Now I see 'Getting Started' which may be new The problem is when I click on the Mail tab. Previously I got a page where I could manage email accounts for the domain -...
  3. K

    Question How does Plesk handle OS updates?

    Hi This is a general question - I am trying to deepen my understanding. The question does not relate to a specific bug. I understand that Plesk (if enabled) uses Yum to get system updates. This system may also update third-party components e.g. Apache or PHP. However; it seems it does not...
  4. K

    Question Is Plesk blocked in Russia?

    Just in case anyone is interested: autoinstall.plesk.com is at least pingable from inside Russia but get.plesk.com (the url for a browser based install) is not So, taken with the lack of communication from Plesk on this topic, and the apparent blocking of the store website, the overall...
  5. K

    Question Is Plesk blocked in Russia?

    I haven't been able to get a straight answer out of Plesk. Their store site says that they don't accept Russian payment cards but then the actual page is blocked apparently based on geolocation. So it seems that it is not just a question of blocking payment cards but also blocking people on...
  6. K

    Question What does this domain setting do: "SSL/TLS certificate for mail "

    There is a documentation page Mail Settings of Domains but it doesn't say what this setting does. (Maybe someone from Plesk cares about this - but unfortunately experience suggests that that is low probability). Does anyone know what this setting does? Does it encrypt email I send from this...
  7. K

    Resolved Node.js 504 Gateway Time-out

    Pity no information was given about where this file is
  8. K

    Resolved Node.js 504 Gateway Time-out

    I get this. It it intermittent and not consistently repeatable. Probably the solution is to use something other than Plesk.
  9. K

    Question Running two node apps?

    If I run two 'node apps' on separate domains does this mean that there will be two instances of node.js running on the server? Does this have implications for memory? I can combine all the requests into one domain. Would this be advised? Thank you
  10. K

    Resolved Yum or dnf?

    Given my version of Plesk should I run yum or dnf to update the kernel? (Based on this post Plesk does not update the kernel: https://support.plesk.com/hc/en-us/articles/12377344546455) i am asking because I recently ran dnf update on a VPS with Plesk which may have been being updated with Yum...
  11. K

    Question How do I restore an SSL Certificate on a different server?

    Hi Peter Thanks. Once I had recreated my SSL based just on the Private Key file and the Certificate, by choosing Add New SSL and filling in what I had in the boxes, I was getting errors in the Apache logs: AH01909: domain.com:443:0 server certificate does NOT include an ID which matches the...
  12. K

    Question How do I restore an SSL Certificate on a different server?

    Does anyone from Plesk read these? Is there a way of giving feedback to Plesk?
  13. K

    Question How do I restore an SSL Certificate on a different server?

    There does not appear to be a way to do this through the interface. The only solution I can see is to go back to the provider and reissue the certificate. In my case both providers I use allow this. Luckily. (But it seems that this means there is in fact no point keeping your private key and CSR...
  14. K

    Question How do I restore an SSL Certificate on a different server?

    I had to rebuild my Plesk system from scratch. I need to re-install a purchased SSL Certificate. I have all the bits - CSR, private key and all the issued bits. But I can't figure out how I can fully restore the Certificate including the CSR part. I can add the private key, crt and root...
  15. K

    Question Should I update the packages via the operating system?

    Thanks Kaspar. I had an unfortunate occurrence. I wonder if I could ask you if you have any insight into this? I tried to reboot my server (AlmaLinux 8.5 with Plesk) and it got stuck during the boot process with a message about tainted kernel: "module verification failed: signature and/or...
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