• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by LIcon

  1. LIcon

    Input Identify live domains by verifying they're reachable

    Sure, done: Identify live domains by verifying they're reachable Thanks!
  2. LIcon

    Input Identify live domains by verifying they're reachable

    I have two servers that basically just mirror my domains, and when I need to update the operating system on one of them, I migrate to the other and repoint the IP addresses. Fairly simple. (BTW, it would be great if this was more automated with backups to the failover server.) When I'm on the...
  3. LIcon

    Issue latest wordpress update broke plesk's wp_cli and now an update to plesk broke plesk

    I updated wordpress last night for one of my websites and it is now showing "HTTP Error 500" in browsers. I went into Plesk and on the page for that domain... https://(MY IP ADDRESS):8443/smb/wordpress/detail/id/4 I saw this error text... {"err_code":10001,"err_message":"This does not seem to...
  4. LIcon

    plesk broke during upgrade and now apache overwrote httpd.conf

    I got a suggestion that this is at the heart of the problem: http://kb.odin.com/en/122174 Also looking at http://kb.odin.com/en/121780 and http://kb.odin.com/en/116442
  5. LIcon

    plesk broke during upgrade and now apache overwrote httpd.conf

    I have a previous thread here: http://talk.plesk.com/threads/aptitude-upgrade-broke-plesk.334297/ Last night my friend was trying to help me resolve that issue, but we ended up creating an even bigger problem. He was not previously familiar with Plesk or very experienced with Apache, but knows...
  6. LIcon

    aptitude upgrade broke plesk

    I still haven't heard anything and the link https://www.odin.com/products/plesk/free-assistance/ doesn't work anymore.
  7. LIcon

    aptitude upgrade broke plesk

    It has been about a month since I tried to use the free assistance, but I haven't gotten any response after going through the support request process. Is my ticket actually in your system?
  8. LIcon

    aptitude upgrade broke plesk

    I went through the form, but didn't get any sort of confirmation at the end. How long does it usually take to get help?
  9. LIcon

    aptitude upgrade broke plesk

    I also got this email. Subject: Parallels Plesk key update deferral notification Body: Unable to update . An error occurred while processing your key. You can try updating it later.
  10. LIcon

    aptitude upgrade broke plesk

    Working from that now. I ran... /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base ... as suggeted. Control Panel still unavailable. Ran... /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh...
  11. LIcon

    aptitude upgrade broke plesk

    Hi, I am currently unable to access the web interface control panel for Plesk for my Debian 6.x server. When I go to the address where I usually find a Plesk login, I am getting... Unable to connect Firefox can't establish a connection to the server at {my server's IP address}:8443 How I got...
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