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I had this problem before and looked in to trying to fix it. I found that in my case I was missing the forward slash "/" off the end of the backup directory. Once I had added this on the end it worked without any problems at all.
I am sure I saw the ability to restart MySQL/MariaDB in the Services Management before but I looked today when I need to restart MySQL and could not find it. I check some other plesk servers we have and found that it is the same on all of them. I am not sure if maybe I missed it somewhere or...
I know this was in previous versions of plesk and is currently still a feature on cpanel but i think this would be a good feature to add back as I use this quite a bit on cpanel and i know a few people that do use it. i was trying to find it on the current version of plesk but it seems to be...