• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Marc D.

  1. Marc D.

    Resolved Unable to import mails

    Hi, thank you for your answer, Peter. I was trying to launch the command from the main panel (without selecting a domain first, and by typing “import“ in the search area) and didn't see the “import mails“ link from the domain dashboard. Thanks to your message, I could see the “import mails“ link...
  2. Marc D.

    Resolved Unable to import mails

    Hello, I have the 'site import' v1.7 extension installed on a Debian Plesk Obsidian v18.0.59 The “import mails“ feature is not available The /modules/site-import/index.php/mail-migration/index page results in a “refused access“ error. I tried to add the following in panel.ini without success...
  3. Marc D.

    Issue ModSecurity : collections_remove_stale: Failed deleting collection

    Thank you much for your answer. I don't think this problem is related to rules 210710 and 214930 that are already disabled in my case. I already whitelisted some IPs of my customer, but I can't add all my customer IP addresses. The problem occurs several times a day on all websites...
  4. Marc D.

    Issue ModSecurity : collections_remove_stale: Failed deleting collection

    Hello, With mod_security enabled (in detection mode only, in conjunction with fail2ban) we've got a lot of errors of this type : "collections_remove_stale: Failed deleting collection (name "ip", key "xxxxx"): Internal error (specific information not available) Apache-Error: [file...
  5. Marc D.

    Question Tranfering imunifyAV licence to another server ?

    Hello, Thanks for your answer. I tried to follow instructions from this page : https://cloudlinux.zendesk.com/hc/en-us/articles/360014084120-Imunify360-AV-license-migration Unfortunately, this doesn't seem to work on Plesk : I removed the license and the extension from the old server, but I...
  6. Marc D.

    Question Tranfering imunifyAV licence to another server ?

    Hello, Same question for me. Any advice ? Thanks in advance for any help. Marc
  7. Marc D.

    Issue Recipient address rejected: User unknown in virtual mailbox table).

    I had the same problem : mailboxes *@mydomain.com hosted externally, but wanted one specific email account hosted locally. One solution that may help is to disable the mail service on the local domain then activate it on a subdomain (ie: mysubdomain.mydomain.com). Plesk allows you to do that...
  8. Marc D.

    Resolved Plesk Core Cron Error: ioncube_loader

    I guess you should edit files under the directory of the PHP system distribution (eg. /etc/php/7.0 not /etc/php/7.3) In the command above: # sed -i "s/ioncube_loader_lin_7.3/ioncube_loader_lin_7.0/" /etc/php/7.0/*/conf.d/00-ioncube-loader-7.3.ini replace "7.0" with your original distribution...
  9. Marc D.

    Resolved Plesk Core Cron Error: ioncube_loader

    Thank you for your clear and detailed explanation. It seems the problem occurs after each Plesk update. Is there a way to set the default system php distribution (7.0) to the same one set by update-alternatives ? On my system, I have : # php -v => 7.3.22 # phpquery -V => 7.0 # grep...
  10. Marc D.

    Issue Health alarm

    Hello, I have the exact same message every 5 minutes in /var/log/plesk/health-alarm.log mysql.err and mysql.log are empty Did you find any clue on this ? TIA Marc
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