• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by MargaritaK

  1. M

    Backup Problems: Plesk 11.5.40 #MU3

    Guys! Thank you for information! We will fix this bug in one of the nearest microupdates.
  2. M

    How to extract multivolume backup created by Plesk

    OK. Then try to execute next call to extract splitted archive:
  3. M

    How to extract multivolume backup created by Plesk

    Hello! Sory for late reply. It seems that you use FTP repository for backup files placing. If so you can try to download main backup archive <HOSTNAME>_full-_<DOMAIN.TLD>_vhost_1307282008.tgz on your local computer via plesk UI interface. During downloading it collected into original archive...
  4. M

    Passwords Missing After Migration

    hello! this issue is fixed in MU#10.
  5. M

    Issues using pleskbackup

    Hello! Could you please attach example of .htaccess file? And more detailed error from Apache. Too less info to understand root cause.
  6. M

    Backup Problems: Plesk 11.5.40 #MU3

    Could you give more precise information please? For example permissions and owner of files which get this error.
  7. M

    Backup works only local, no ftp (11.0.9 & 11.5.29)

    hello! At this moment plesk backup repository doesn't support accounts on StorageMadeEasy. I reported problem to developers (see bug 141100 in RN).
  8. M

    How to restore only one domain

    hello! Sorry for late reply. You can restore only one domain from full server backup. To make it you should create domain with requested name (if it's not exist). then go to Subscriptions->/name/->Websites and Domains->Backup manager If you choose backup file from this repository it will restore...
  9. M

    Backup works only local, no ftp (11.0.9 & 11.5.29)

    Hello! Could you please to share config of your ftp repository. You can sent it me in private message. It can help us to reproduce and understand root cause of described issue.
  10. M

    Backup password

    Guys, backup encryption feature encrypts only passwords inside your backup xml files. Password phrase is requested during restore to decrypt all passwords inside xml files.
  11. M

    Backup Problems: Plesk 11.5.40 #MU3

    Hello! It seems that you have upgrade of mysql server but tables were not upgraded. Try to make mysqlcheck and mysql_upgrade of you databases to fix this inconsistency.
  12. M

    vhost directory missing backups

    Hello! I don't see any errors in log you attached here. Check of the next files will be more useful for detailed info: /usr/local/psa/sessions/<timestamp>/migration.result /usr/local/psa/sessions/<timestamp>/stderr /usr/local/psa/sessions/<timestamp>/psadump.log
  13. M

    Plesk 11.5.30 Repository error: Transport error: unable to list directory: Curl error

    Hello! Thank you for investigation. I reported your problem to developers. It will be fixed soon.
  14. M

    Backup Failed to pack files

    Unfortunately I can not give more precise information. We are working on it.
  15. M

    Backup Failed to pack files

    Thank you, it's the known issue and will be fixed at one of the future MUs. now we can't backup files owned by apache correctly. As a workaround I can suggest you to change owner of this content using next scheme: 0770 apache:apache ==>> 0770 sysuser:apache and then perform backup task again.
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