• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by McCoy

  1. M

    Issue Error after trying to update to obsidian

    Thanks Peter, appreciate you taking the time to help me with this. Think I will try ringing hosting company and see if they can help (we have been their customer for a long time with a lot of websites). If they can't help for free will try and get a quote. Again thanks a lot for your help...
  2. M

    Issue Error after trying to update to obsidian

    Hi Peter, thanks for the reply. I'm really not that experienced with server side stuff, I'm more of a front end dev so I'm worried. Would there be a way to just fix the error message and just carry on using plesk onyx for now? Thanks again! EDIT: So ideally if I could restore it to how it...
  3. M

    Issue Error after trying to update to obsidian

    OS ‪CentOS 6.10 (Final)‬ Product Plesk Onyx Version 17.8.11 Update #94 I tried to update plesk onyx to obsidian and I got an error, the update didn't work and now I have the following error message on the dashboard: New configuration files for the Apache web server were not created due to...
  4. M

    Issue WordPress not sending emails

    Thanks for the help! I just checked and this was already set to allow. Also I've tried changing my wordpress login email address to a googlemail email address and emails started appearing in my spam folder. So maybe my horde email account is automatically deleting the emails. Is it possible my...
  5. M

    Issue WordPress not sending emails

    Using plesk 12.5.3 CentOS 6.10 I have about 8 wordpress installations on the plesk server. I recently tried adding a contact form to one of them and couldn't figure out why it wasn't sending emails. The form says "sent successfully" but then there is nothing in my inbox/spam. So I dug a little...
  6. M

    Resolved No option to set "Permanent SEO-safe 301 redirect"

    I've actually managed to resolve this now. If anyone is having the same problem found my solution here: How to enable redirection from HTTP to HTTPS for a domain in Plesk
  7. M

    Resolved No option to set "Permanent SEO-safe 301 redirect"

    Hi, I am using Plesk 12.5.30 with ‪CentOS 6.9. I need to turn on "Permanent SEO-safe 301 redirect" but the option is not appearing in Hosting Options in the Security section where it should be. I am following a tutorial for adding SSL to one of my websites and in the tutorial the option is...
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