• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Mike Legg

  1. M

    Shared SSL Not Working

    I fixed the problem by enabling ASP.Net on the domain. For the sake of security, I prefer to disable technologies that aren't being used, but it looks like if your using shared SSL ASP.Net is a required technology.
  2. M

    Shared SSL Not Working

    When we try to access a site using shared SSL on our Plesk 11 Windows server, we get the error - HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid. Cannot read configuration file due to...
  3. M

    Can't Access Application Vault

    How much money is that going to cost me?
  4. M

    Can't Access Application Vault

    This is the first time I've ever tried to use the Application Vault (My gut instinct was to avoid it). I only wanted to use it because I have a client that wants to install DotNetNuke and we've been trying for days to do it manually without any success. My only solution now is to tell the...
  5. M

    Can't Access Application Vault

    It seems a re-installation is the only way to get the Application working. How do I re-install the Application Vault?
  6. M

    Can't Access Application Vault

    I've found backup scripts on my D drive where the customer data is stored, but they only contain comments eg.... -- MySQL dump 10.9 -- -- Host: localhost Database: apsc -- ------------------------------------------------------ -- Server version 4.1.22-community-nt /*!40101 SET...
  7. M

    Can't Access Application Vault

    Thanks Igor, but I don't have a "Backup" folder under C:\Program Files (x86)\Parallels\Plesk\MySQL\
  8. M

    Can't Access Application Vault

    When I try to access "Server Management" >> "Tools and Settings" >> "Application Vault" I get the following error - Internal error: [MySQL][ODBC 3.51 Driver][mysqld-4.1.22-community-nt]Got error 1 from storage engine Does anyone know what the issue might be?
  9. M

    How do I remove old SSL certifcate?

    Thanks Igor I'll try that next time. Today I just deleted the domain and recreated it, it was just a utility domain that I had created for shared ssl & plesk access so it didn't actually host a website or email. If it were a customer's domain I wouldn't have been able to do that though, so...
  10. M

    How do I remove old SSL certifcate?

    PS. I've already disabled Shared SSL via Home > Tools & Settings > Shared SSL I've also deleted the certificate from Home > Tools & Settings > SSL Certificates Yet it's still there when I go into the domain's Plesk panel.
  11. M

    How do I remove old SSL certifcate?

    I've installed a replacement for the SSL certificate that we use for shared SSL and Plesk access. How do I get rid of the old one and get Plesk to use the new one for shared SSL and Plesk access? When I try to delete it I get the message "Error: Unable to remove certificates: one or...
  12. M

    Problems with ColdFusion integration

    We've just upgraded to Plesk 11 and it still doesn't create the cfide virtual folder in ColdFusion enabled accounts.
  13. M

    Enabling "Web Deploy Publishing" for existing domains

    Windows Remote Desktop
  14. M

    Enabling "Web Deploy Publishing" for existing domains

    We had to install the following packages using Web platform installers - Web deployment tool 2.1 Web deployment tool 2.1 for hosting servers We also restarted Plesk and IIS. However a server reboot was also needed in our case to make existing domains recognise the Web Deploy Publishing...
  15. M

    Unable to login to horde webmail Windows server

    OK I have a partial fix for this problem ... somehow the license key had disappeared so we were running on the lite version of SmarterMail that doesn't support IMAP. I re-entered the licence key and IMAP is working again. So now we just have the Horde authentication problem .... The IMAP...
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