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Recent content by Nick76

  1. N

    Issue www_root and home in psa db not updated

    Hello, as per title of the topic I have noticed that after changing my primary domain name (removing an extra trailing www), the psa db www_root ("hosting" table) and home ("sys_users" table) were not updated and still point to the old address, causing the httpd_ip_default creation to point...
  2. N

    Backup manager not including httpdocs

    Hello! Allow me to bump my previous message. I'm wondering if anybody faced the same issue upon main domain name change and if the steps I'm mentioning are correct and particularly risky...
  3. N

    Backup manager not including httpdocs

    @trialotto Update. I think I have found the main inconsistency: running: plesk db select dom_id,sys_user_id,www_root from hosting where dom_id=X; returns the old www_root: /var/www/vhosts/www.site.com/httpdocs (which still exists) instead of the expected /var/www/vhosts/site.com/httpdocs...
  4. N

    Backup manager not including httpdocs

    Hi again. Yes I have root ssh access. No I do not speak Dutch XD I'm Italian. Let me clarify: in plesk gui (hosting settings > domain name) I have this domain (the main and only one): site.com This was previously www.site.com, resulting in a double www.www (as plesk already adds the trailing...
  5. N

    Backup manager not including httpdocs

    Hello! Thank you for your answer. Indeed the /var/www/vhosts/site.com/httpdocs is empty (it does not even exists), whereas /var/www/vhosts/www.site.com/httpdocs is serving the content. Problem is, the httpd_ip_default.conf file (the Apache conf for the main site in...
  6. N

    Backup manager not including httpdocs

    Hello, we had to change the primary domain name because it included an extra www (so it was www.www.SITE.COM). The website works fine, no apache errors but /var/www/vhosts/SITE.COM has no httpdocs, which is served, as per apache documentroot in...
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