• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Nunile

  1. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    What is your score on mail-tester.com ? Also, please contact Microsoft Deliverability support and open a ticket explaining the situation. In my case I was blacklisted, maybe this is also the same in your case.
  2. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    Website & Domains > Hosting & DNS > DNS Settings If you enabled DKIM signatures there should be a record with the following content: v=DKIM1; xxxxxxxxx This record needs to be added to where you manage your DNS (GoDaddy i thought). While doing this, please also check other records that are...
  3. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    What are your results from: Newsletters spam test by mail-tester.com Secure Email https://mxtoolbox.com/deliverability https://mxtoolbox.com/ReverseLookup.aspx In the mail settings on one of your domains, are the following enabled?: - SSL/TLS certificate for webmail - Use DKIM spam...
  4. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    Hi AndryCarona, I was indeed able to fix the issue and my mails are now being received in the 'normal' inbox instead of spam. What kind of setup/configuration are you running? I also found out that the mails you sent to test it actually have to be mails like you would normally sent. If i send a...
  5. N

    Performance question on PHP handlers

    Thank you for replying, nginx caching is indeed enabled. Upon investigating further I think measuring performance without looking at the big picture is wrong. Maybe more details could help figuring out the right configuration. I have a VPS (Vultr), on this VPS I installed Plesk to use the...
  6. N

    Performance question on PHP handlers

    Hi all, I use the Wordpress Toolkit for running a small woocommerce webshop. Within Domain > PHP Settings there are 3 different PHP handlers that can be selected: - FPM application served by Apache - FPM application served by Nginx - Fast CGI application served by Apache When reading many...
  7. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    Dear Peter, I also tried sending from Thunderbird (not webmail) using mail.novali.nl, this also went to SPAM. I contacted Microsoft Deliverability Support and they told me this: "Recent activity coming from your IP (11.22.33.444) has been flagged by our system as suspicious, causing your IP to...
  8. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    Thank you, this solved the error thrown by //email/testTo: However, mails are still flagged as junk/spam. As far as I can see from many tests and checks, everything is correct: CheckTLS.com -> Score: 100 MX Deliverability -> Score: 100 Mail-tester.com -> Score: 10/10 Reverse DNS check: OK...
  9. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    I listed the domain using Microsoft Smart Network Data Service My IP has a 'normal' status, which is good I think? I installed the SSL certificate from Cloudflare on my Plesk Server: Email still goes in spam
  10. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    Thank you, I will look into configuring IPv6 adresses, any idea how to solve the last issue? //email/testTo:
  11. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    //email/testTo: still shows an error on the "Cert"
  12. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    I fixed the DKIM error 10/10 on Mail-tester.com : 10/10 on Email Deliverability Tool - Check Your Deliverability Report - MxToolBox However, still goes to spam also the ip is not black listed on DNSBL Information - Spam Database Lookup
  13. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    So apparently that went quickly, the rDNS error is now gone.
  14. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    Thank you, I changed my hostname of my server to: server.example.com I changed the vultr reverse dns to : server.example.com I created an A record to point server.example.com to 11.22.33.444 I am now waiting for them to propagate, i'll let you know if it worked
  15. N

    Issue Mail send from webmail (Roundcube) goes to spam/junk

    What do you mean? Do I need to do more than I already did ?
See more
Back
Top