• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Oddish

  1. O

    Issue Current admin password not accepted when trying to change

    Yes, but the problem isn't that I can't access Plesk. The problem is: I log in using my current admin password Click "Change password", enter current pass and new pass twice. Error msg: The old password is incorrect. Please try again.
  2. O

    Issue Install failed, repair failed

    I tried installing Plesk this morning on a cloud server running Ubuntu 16.04 x64 and it got stuck on something like "Processing triggers for ufw...". I waited more than one 1 hour and tried restarting the install procedure (./plesk-installer --web-interface) and I get this screen: So I...
  3. O

    Issue Current admin password not accepted when trying to change

    Ok, well that wasn't it. There's nothing under "Additional Administrator Accounts". So, any other suggestions?
  4. O

    Issue Current admin password not accepted when trying to change

    I actually didn't use any special characters when I changed the password. Today I noticed something strange though. When two of us (admins) are logged in with the same account it says that "A user with the same name "admin" is already logged in" or something like that. But we don't use "admin"...
  5. O

    Issue Current admin password not accepted when trying to change

    I should add that I've successfully changed the password via Linux command line. The command line response is: "The Plesk administrator's password was successfully updated." But when I try to login to Plesk, only the old password works.
  6. O

    Issue Current admin password not accepted when trying to change

    I log in using my current admin password Click "Change password", enter current pass and new pass twice. Error msg: The old password is incorrect. Please try again. OS: Ubuntu 16.04.2 LTS‬ Product : Plesk Onyx Version: 17.0.17 Update #27
  7. O

    copy contents of one domain to another?

    I've got the same question, and the "default page" or skeleton solution is not what I'm after. Is there any way to completely copy a domain including its files and databases to new domain?
  8. O

    Cannot login to Plesk with Firefox 3.5

    I enter my login details and press "Login" and the page just reloads. Nothing happens. It works with IE though.
  9. O

    How To: One Database User for 2 Databases

    I really want to know this also. How do I give one database user access to several databases on the same domain?
  10. O

    I'm just completely lost

    Ok, I understand. Which folders can I safely delete? There's a lot of junk inside "httpdocs". css img picture_library plesk-stat test I would guess that removing "plesk-stat" is not a good idea, but everything else should be fine, right? Btw, is there a way to specify that certain folders...
  11. O

    I'm just completely lost

    I work at a web design company and since we publish a lot of websites, our ISP has set up a new server for us with Plesk installed, so that we can manage these sites ourselves. Now, I've read a bit of the manual and tried to publish a customers' website but it's not going very well. We will...
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