• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Pat Brown

  1. P

    Question Perl handler in 18.0.40

    OgorG, Thank you for your response. I have verified that cgid is enabled in Tools & Settings > Apache Web Server and I enabled CGI support in the domain settings. When I get to step 4 I'm a little confused. I am not a web developer by any means so I'm not sure what I am doing at step 4. Am I...
  2. P

    Question Perl handler in 18.0.40

    Has anyone had any luck turning the Perl handler on in Plesk 18.0.40. I have a customer that uses SQL-Ledger. It's written in perl. I have installed perl and mod_perl on the server. One forum post suggests running this command "plesk installer --select-product-id plesk --select-release-current...
  3. P

    Issue Connection issues from one ISP

    Yep, still the same ICMP fragmentation. I also tried 1440 and got the same results. Thank you for your help. It took you longer to run out of ideas than it did for me.
  4. P

    Issue Connection issues from one ISP

    Same result. It times out. The logs look the same also.
  5. P

    Issue Connection issues from one ISP

    The MTU on the plesk server is set to 1500. I checked the other linux servers and the workstation I used remotely to test with. They are all set to 1500. Does that give you any useful information?
  6. P

    Issue Connection issues from one ISP

    Sorry for the delay. I figured out the 301. The domain I was using as a test automatically redirected to https. Sorry for the confusion. That was my bad. For these new set of tests there will be no https involved. And the domain names/IP addresses have been changed to protect the guilty. The...
  7. P

    Issue Connection issues from one ISP

    Thanks for the list. I have done those tests. Also I forgot to mention that no one in my small town can connect to it either. I have tried to contact the ISP, but it's <I'm not sure if we're allowed to name names>. They are the worst provider I have ever had the displeasure of working with...
  8. P

    Issue Connection issues from one ISP

    I looked at tcpdump on the server. There are entries for the bad connections. I am not really sure what it all means, But it is connecting. I can obscure the addresses and post the logs if that would help.
  9. P

    Issue Connection issues from one ISP

    To start, we are a software development company. We house many websites for ourselves and customers on Windows IIS. We have added a Linux server with Plesk to house wordpress sites for customers. The problem. From my office I have connection issues to any website on the Plesk server, including...
  10. P

    Issue Plesk not responding from CenturyLink

    Hi guys, I have an odd situation. We have a Plesk server running. The ISP is ATT. The website works perfectly from most of the world. But from my house and my neighbors house it times out. We both us CenturyLink as that's the only ISP available in our small town. We added a NIC card to the...
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