• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by PatrickSR

  1. P

    10.4.4 to 11.0.9 Preupgrade Checker Error

    The preupgrade checker errors with the following: Parallels Panel pre-upgrade checking... WARNING: After upgrade you have to add write pemissions to psacln group on folder C:\inetpub\mailroot\pickup. Please, check http://kb.parallels.com/en/111194 for more details. ERROR: The system was...
  2. P

    File Sharing Error

    Igor, I tried both suggestions but still not resolved. I notice when I hover over the Retry link, or any of the menu items (Personal, Shared, or Public) that the browsers status line is showing the following root url: https://mydomain.com:8443/smb/file/index/type/ It does not exist...
  3. P

    File Sharing Error

    Hi Igor, Thanks for the update, unfortunately it did not resolve the issue. I looked into the fs/private folder and there is a folder already 55f8eca04dad52a6294923ae0e5a37c0. I also ran "%plesk_bin%\file-sharing.exe" --sync from the cmd prompt, but it still does not work. From the File...
  4. P

    Phpmyadmin on plesk 10.4.4 ....

    Had the same problem and opened a ticket via my server provider. Here is Parallels response: Hello, Parallels reports this was caused by a bug: In file Plesk\admin\htdocs\domains\databases\phpMyAdmin\libraries\session.inc.php I have uncommented line...
  5. P

    File Sharing Error

    Thank you. Please let me know if any further information is required, or the dev team would llike access to my installation.
  6. P

    File Sharing Error

    I tried restructuring the virtual directory private/admin to personal/admin but it did not work. It seems plesk is not configuring this right when it creates new websites. Is this a known bug? Let me know if you need any more info Plesk Panel 10.3.1/10.4.4, Windows Server 2008 Standard SP2 /...
  7. P

    PHP 5.3.9 ,Plesk 10.4.4 with Latest microupdates

    I had already tried that, and had to manually re-install the msi package afterwards as even though the package was un-installed, it did not re-appear in the Updates and Upgrade list. It again installed v 5.3.9. However last night I received an email stating that Plesk was successfully...
  8. P

    PHP 5.3.9 ,Plesk 10.4.4 with Latest microupdates

    Yes, and furthermore if you read my initial post, I am already updated to the latest updates using the Updates and Upgrades link. When I click Add Components, the PHP 5.3 component is already installed so I can't add it again. And the version installed is 5.3.9. I ran the msi from the...
  9. P

    PHP 5.3.9 ,Plesk 10.4.4 with Latest microupdates

    I have the latest version off Plesk installed with PHP 5.3 update. It only installed PHP 5.3.9. According to http://kb.parallels.com/en/113306, PHP was updated to 5.3.10 in MU#16. I have the latest microupdates installed. Where can I get the PHP 5.3.10 Plesk install? Thanks Patrick
  10. P

    File Sharing Error

    Plesk 10.3.1/10.4.4 When I go to the File Sharing tab for a domain I get the following error: Internal error: The directory does not exists "admin" When I click on the menu item More>Add Folder I see the following: New folder will be created inside the following folder: Personal/admin...
  11. P

    Problem login into plesk mysql psa database

    problem solved. It took a ticket to my server provider to tell me what they had set the password to.
  12. P

    Problem login into plesk mysql psa database

    I am trying to log into the plesk mysql psa database using the following command: mysql -P8306 -u<plesk-admin-id> -p<plesk_admin_password> psa I am using the same administrator account id and password that I use to log into the control panel but I get access denied for user...
  13. P

    Internal error: The directory does not exists "admin" from Files tab in Power User Vi

    Ok so looking at IIS I see in the website an files application, but its url is vhosts/fs?? Now i'm really confused. Do all webspace file sharing happen from this url?
  14. P

    Internal error: The directory does not exists "admin" from Files tab in Power User Vi

    I have a new install of Plesk Panel 10.3. I have created a subscription for my website. When I manage the Webspace from the Power User View and go to the Files tab, or click on the Manage Files link under the Files section I get the following error: Internal error: The directory does not...
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