• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by PaulCutcliffe

  1. P

    How can I move a domain from My Webspaces to a client subscription

    Brilliant, thanks! Brilliant, thanks!
  2. P

    How can I move a domain from My Webspaces to a client subscription

    I started playing around with a website idea, just as a test, but have ended up continuing to build it so that now it's nearing completion. Trouble is, I set it up under My Webspaces when I was just playing around with it, but now I'd like the site to be part of a client subscription. Is...
  3. P

    I can't change my root account password - I'm told the old password is wrong...

    Can passwords have an underscore? The password rules seem pretty strict, although it didn't mention underscores - are they allowed?
  4. P

    I can't change my root account password - I'm told the old password is wrong...

    Didn't work I searched for how to do that, & found http://support.theplanet.com/kb/controlpanels/plesk/how-can-i-reset-my-admin-password-my-plesk-linux-server%20%20 - I set the environment variable, echoed it so I could check it, then ran that command... However, it didn't change my...
  5. P

    I can't change my root account password - I'm told the old password is wrong...

    Thanks - is that a Plesk thing? And will it change my Plesk password?
  6. P

    I can't change my root account password - I'm told the old password is wrong...

    My Plesk username is root... ... so it's my main administrator account, called root, that I want to change the password for. I can log in as root with the password I know, but when I go into My Profile / Change Password, where I've just noticed it says 'Changing Administrator's Password', I...
  7. P

    I can't change my root account password - I'm told the old password is wrong...

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel, 10.3.1, Linux 2.6.32-5-amd64 Debian, PC/VMware ESXi. PROBLEM DESCRIPTION AND STEPS TO REPRODUCE Try to change root account password, told "Error: Unable to change the administrator's password: old password is incorrect...
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