• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by RalfMeyer

  1. R

    Backup creation via WordPress Toolkit: mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect

    Hello @Sebahat.hadzhi, Thank you for your reply. Yes, this may be the case, but if Plesk can do it with the integrated "export dump" function, I think the WP Toolkit should be able to do it as well? Thanks.
  2. R

    Backup creation via WordPress Toolkit: mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect

    Hi everyone, We have some customers who create backups using the WordPress Toolkit with the provided function of it. Some of them (maybe all of them) get the following error: "mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect" It...
  3. R

    Resolved PPA_Agent not connecting

    For affected customers it can be resolved by going to Change settings in the email tab (where you can enable the catch-all functionality) and just clicking "OK" without changing anything. Affected broken email addresses have to be deleted before (they never worked anyways) and then recreated...
  4. R

    Resolved PPA_Agent not connecting

    @ngrootjen @evcilsehri After we did this, we are now facing a new issue, where when a customer creates a new mailbox, the mailbox is not correctly set up on the mail service node. Only the domain directory as well as the name of the mailbox are created at /var/qmail/mailnames/<DOMAIN>/<NAME>...
  5. R

    Resolved PPA_Agent not connecting

    Hi @ngrootjen, Thank you for posting this, it saved me a lot of time today, trying to fix our legacy system :D We had to do the following, which is a bit different from your commands: We realized with openssl x509 -in /opt/psa_agent/internal/rootchain.pem -text | grep 'Not After :' on our...
  6. R

    Resolved When is it possible to install PO on Debian 12 ??

    Hi @Peter Debik, any update on this? Thanks! :)
  7. R

    Resolved New Let's Encrypt extension upgrade (version 3.1.13) breaks old Plesk versions

    Thank you @AYamshanov, this fixed it for us as well.
  8. R

    Resolved New Let's Encrypt extension upgrade (version 3.1.13) breaks old Plesk versions

    Hi everyone, Today, Plesk released a new version of the Let's Encrypt extension (Change Log for Plesk Obsidian) (version 3.1.13). It seems that the extension was also updated on older Plesk versions. We still have a few servers running Debian 9 (yeah, I know...) and for this reason old Plesk...
  9. R

    Bug on last wordpress toolkit version

    Hi @sebgonzes, take a look here: https://talk.plesk.com/threads/wordpress-toolkit-product-news.355059/page-2#post-912284
  10. R

    WP Toolkit - Product News

    Hi @vbelich, we are running several hundred Plesk servers. On many servers with the new WP Toolkit version, logged in users cannot open the Wordpress Toolkit anymore and get the error message: "Server Error 500 PleskExt\WpToolkit\Api\Exceptions\InternalServerErrorException Could not fetch the...
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