• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by ramasaig

  1. ramasaig

    Question How does Plesk protect directories?

    Thank you. Doesn't look as if I'd be able to extract that info and fill the login. I'll look for another solution.
  2. ramasaig

    Question How does Plesk protect directories?

    I know I can protect directories with Plesk, I have done so. I am familiar (but not expert) with ways of protecting directories using .htaccess, but having protected a directory with Plesk I cannot see anything relevant to that in .htaccess. I assume it must be done some other way? I'm looking...
  3. ramasaig

    Issue Unable to use Plesk as SMTP server

    Thank you. I have found the 'main.cf' file. What new values do I need for these parameters? Here are the current ones (and some others), all from the bottom of the file: smtpd_tls_mandatory_ciphers = medium smtpd_tls_protocols = TLSv1 TLSv1.1 TLSv1.2 TLSv1.3 smtpd_tls_mandatory_protocols = TLSv1...
  4. ramasaig

    Issue Unable to use Plesk as SMTP server

    Thank you. So in short are you recommending that I just set 'old' in Plesk (TLS versions and ciphers by Mozilla) and get on with life?
  5. ramasaig

    Issue Unable to use Plesk as SMTP server

    Thank you. I think I was so expecting failure that I didn't think through what the error message said. I tried again with a different domain and the 'old' setting and it has worked; the e-mail has been sent and subsequently downloaded to Thunderbird. I will now check that the 'Thunderbird' and...
  6. ramasaig

    Issue Unable to use Plesk as SMTP server

    Thank you. That was easy enough. I found the 'Applied preset' setting was 'Intermediate'. I changed to 'old' and got this error message: 22/07/08 11:37:38 : Error: authentication failed: authentication failure<EOL> (and still no e-mail, of course). I changed to 'Modern' and got the same error...
  7. ramasaig

    Issue Unable to use Plesk as SMTP server

    Thank you. That makes sense too as I think PHP 7.4.12 is supposed to support TLS 1.3 (certainly 1.2). Under 'curl' phpinfo also says: SSL Version OpenSSL/1.1.1h I hope it isn't the script as this is about as basic as it comes to send a test e-mail. My AV is BitDefender (a recent change...
  8. ramasaig

    Issue Unable to use Plesk as SMTP server

    My local server is running PHP 7.4.12. There doesn't seem to be anything about TLS in phpinfo unless: OpenSSL Library Version OpenSSL 1.1.1h 22 Sep 2020 OpenSSL Header Version OpenSSL 1.1.1h 22 Sep 2020 indicates anything relevant? No harm in updating PHP, so I'll do that.
  9. ramasaig

    Issue Unable to use Plesk as SMTP server

    Thank you. My Apache installation dates from 2020, but it shouldn't be too difficult to download a newer version if I can be sure it will support TLS 1.2+. Wouldn't that be easier than modifying Plesk only to have it reset whenever there's an update?
  10. ramasaig

    Issue Unable to use Plesk as SMTP server

    I have a VPS powered by Plesk. I have several domains on this server and I can send and receive e-mails from any of these via my local e-mail client Thunderbird (using appropriate SSL/TLS login criteria for each). I also have a local Apache 2.4 server on my Windows computer, which I use for web...
  11. ramasaig

    Issue My entire server is getting blacklisted: what to do?

    Thank your for your response. It has all been very helpful. I agree with you about Glue records etc. 'riabhach.co.uk' is registered with Fasthosts because my normal registrar is a bit vague when it comes to glue records. All I can change on their website is nameservers, which of course I've...
  12. ramasaig

    Issue My entire server is getting blacklisted: what to do?

    I have discovered that there was an 'A' record missing for 'mull-bed-and-breakfast.co.uk'. (Whether I inadvertently deleted it when I created or deleted the NS3 pair I do not know). Plesk is no longer complaining about it not resolving and I can open the web site in my browser. So that issue's...
  13. ramasaig

    Issue My entire server is getting blacklisted: what to do?

    Thanks for your response. Yes, I'm a Fasthosts customer. I have been 'talking' to them, and they have been helpful, but I felt I needed a wider view. A test on Mxtoolbox yesterday showed that there was an NS3 entry at my registrar but not at 'local' (i.e. Plesk). So I thought it would be useful...
  14. ramasaig

    Issue My entire server is getting blacklisted: what to do?

    Thanks, Bob The reverse DNS was reported by Mxtoolbox as: 'idrigill2.riabhach.co.uk'. That makes sens to me as at some point I named this server 'idrigill2' (my cPanel/WHM on a different server was 'idrigill'). As already agreed, all domains on this server will give the same result. The...
  15. ramasaig

    Issue Delete FTP user not working: User not selectable

    Thank you. 1. I have started a new thread because this topic doesn't fit this thread's title. New thread is: 'My entire server is getting blacklisted: what to do'. 28 views, no replies! 2. I'm fairly sure which domain/script is being used by someone to send spam becasue Cloudmark have told me...
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