• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Ryan

  1. R

    Resolved What happened to Web Users?

    That did it! Thank you!
  2. R

    Issue Deleted FTP users still showing on /etc/passwd

    I don't mean the subscription's main user, I mean under the "Additional FTP Account" section. Example, where company1 is the subscription's main system/FTP account for company1.com, ftptuser1. So in /etc/passwd/ , there are three entries...
  3. R

    Resolved What happened to Web Users?

    What happened to web users? They aren't available on the dynamic view, but I can still get to them in the active view. My most important account uses web users and although I can see the workaround if I want to change a web user password or delete one (by navigating to the FTP users setting), I...
  4. R

    Issue Deleted FTP users still showing on /etc/passwd

    I went through and deleted some unused/inactive FTP accounts on some of my subscriptions using Plesk, from where they were created. While they are now gone from Plesk, they are still showing up in /etc/passwd. Thoughts?
  5. R

    Let's Encrypt extension

    Recently all my Lets Encrypt domain certs expired and when I went to renew them (for some reason they did not auto-renew) so I tried renewing them manually, especially the main domain for the domain our plesk control panel so it would be secured, but I get this weird error message: Let's Encrypt...
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