• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by sbillis

  1. S

    Question SSH access with more restricted permissions

    If you use an unrestricted shell then the user has access to all the commands on the system. If these commands can be run by a user then that user could do so. They may have difficulty changing root files, but with some work they could/probably compromise the system. It's not a good idea to give...
  2. S

    php: command not found

    You'll also need to read this article: http://kb.parallels.com/en/115842
  3. S

    Plesk Billing

    How to remove Plesk Billing completely Hi All, If you want to remove plesk billing completely or you need to reinstall it because you broke it in some way you can do the following: Uninstall the rpm by any of your favorite means i.e. rpm -e plesk-billing...... or yum remove plesk-billing...
  4. S

    Bug: DNSBL checks supersede SMTP-AUTH

    Hi, I don't think that this is a bug. I also came across this when using SSL (I'm using qmail with tcp-env) and told my users to either: a) Use their ISP mail relay host. b) Get a fixed IP address or stop sending spam from their fixed IP address. This is a very useful feature as it helps...
  5. S

    Mailman not working after updating to 9.0

    Is the mail sitting in the mail queue waiting to be delevered? You can read the mail queue by using: /var/qmail/bin/qmail-qread Also if you were to set-up a new list does it send mail to remote servers? Finally check the logs in: /var/log/mailman
  6. S

    Mailman not working after updating to 9.0

    Things to check: Can you send mail using telnet on port 25 to a remote mail server? Can you send mail to a remote server using Mutt or Pine or Mail? Can you send mail to a remote server using your email client from a PC via your server? Or is it just lists that are not delivering email to...
  7. S

    Mailman not working after updating to 9.0

    Both solutions work, the one liner changes the config to point to the correct location for the mm_wrapper i.e. /usr/lib64/plesk-9.0/mm_wrapper or /usr/lib/plesk-9.0/mm_wrapper depending on your system. To be clear, these achieve the same end result, but they are not exactly the same. The...
  8. S

    Mailman not working after updating to 9.0

    For qmail the "/usr/local/psa/admin/sbin/mchk --with-spam" works and will reset the configuration to the correct path for plesk 9 - You do have to wait for it to complete but it does work.... waiting for 5 or more mins is usual and you can always check if it is running by using top in another...
  9. S

    Mailman not working after updating to 9.0

    Thank you for this information - very useful and works a treat even for qmail!
  10. S

    FTP Problem

    netstat will provide the listening ports - "netstat -anp" will show a lot of information. Look for the lines with the word "listening".
  11. S

    FTP Problem

    Check your firewall rules in the GUI and also via the command line iptables. You should also check netstat to see what IP addresses are being used to listen on on port 20 and 21. It is possible that xinetd is not listening to the correct ip addresses (public) or that you have firewall rules...
  12. S

    FTP Problem

    Can you ftp to the localhost? If not can you check to see that /etc/xinetd.d/ftp_psa is there and that it contains: service ftp { disable = no socket_type = stream protocol = tcp wait = no user = root...
  13. S

    unsuspend domain

    It is highly likely that the browser cache is not being refreshed. Try forcing a refresh in the browser. I guess it's because the default page doesn't contain metatags telling the browser not to cache the page.
  14. S

    Mail Queue Question

    All commands are from the qmail installation directory usually /var/qmail The default queuelifetime is one week: # bin/qmail-showctl | grep queuelifetime queuelifetime: (Default.) Message lifetime in the queue is 604800 seconds. I'm guessing this is longer than your users would like...
  15. S

    new skin is ugly, inconsistent and unclear

    I agree with you on this.... The "new" interface has really screwed the pooch! I have reverted back to the old "reloaded" interface for readbility and would have liked the hidden menus (those things that look like pane titles are menus!) put back to where they were in 8.6. Making a change to the...
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