• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by SBurina

  1. SBurina

    Question How to change default email setup instructions for the customer

    Hello! There's a blue "Info" icon in each row of the list of email accouts that opens a popup window with basic information for setting up an email client (Learn how to set up your email account in a mail client program, such as Microsoft Outlook, Outlook Express, Thunderbird, and Apple Mail)...
  2. SBurina

    Persistent failure_redirect_url

    Hello! I have implemented the proposed solution, but it did not solve the described problem. After logging out from plesk, valid cookies "failure_redirect_url" and "failure_redirect_url_sign" still exist in the browser (they are not deleted or invalidated), but the session has been ended...
  3. SBurina

    Persistent failure_redirect_url

    TITLE: Persistent failure_redirect_url PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.5.3 Update #4, Debian 8, x86_64 PROBLEM DESCRIPTION: Hello! I'm using the API to create a session and redirect the user from our site to Plesk panel. After the user logs out from...
  4. SBurina

    Plesk 12.5 API webspace gen_info status 1

    Hi, Igor! Thanks for the link. There are some status codes missing in the API docs, or I couldn't find that part. But, still, the subscription was suspended by admin, not by user. So why is it 1 instead of 16? Hmm.. I suspended the subscription from the command line, using the command "plesk...
  5. SBurina

    Plesk 12.5 API webspace gen_info status 1

    Hi! I'm getting an undocumented status code "1" from API call to get a subscription (webspace) genral info: PleskX\Api\XmlResponse {#829 +"status": "ok" +"filter-id": "example.com" +"id": "70" +"data": PleskX\Api\XmlResponse {#835 +"gen_info": PleskX\Api\XmlResponse {#837...
  6. SBurina

    Unable to ban domains

    Hi! Still no luck. I tried on both Linux and Windows 7, Chrome, Firefox and Internet explorer 11 on Windows. The results: Testing performed by drag/drop: a) single small file b) single large file c) an empty directory d) a directory with some files in it. TL;DR: c and d do not work in either...
  7. SBurina

    Unable to ban domains

    @trialotto, Thank you for the swift response. I've edited the default php.ini for the PHP version used, PHP settings for a particular domain, as well as Plesk's ini (/usr/local/psa/admin/conf/php.ini), but unfortunately these changes gave no results. I'm not trying to upload a big file, just...
  8. SBurina

    Unable to ban domains

    Hello! I'm getting the same error in the panel.log, but only if I try to drag/drop a direcotry from my local disk to the file manager in a browser window. This happens even if the local directory to be copied is completely empty. Dragging/dropping one or more files into the existing directory...
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