• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by SvetlanaS

  1. S

    Plesk 11.5.30 ERROR: Call to a member function delete() on a non-object (Webmail

    No. Don't use this. I recommend you contact our support. fix should be free if it is a bug in the product.
  2. S

    BUG: broken certificate chain with Roundcube

    Thank you for reported issue. Bug has been passed to RnD department.
  3. S

    "Invalid signature." error after upgrade to 11.5

    Also you can try to lauch autoinstaller repeatedly.
  4. S

    Service plan

    Service plans should be migrated after whole server migration
  5. S

    Plesk 11.5 and PhpBB Email ... PhpBB not able to email on Plesk

    For example you can check mass mail via phpBB and send us error log of phpBB. Mass e-mail: you click on Administrative access entry points from your panel->Administration Control Panel(at the bottom)->SYSTEM->Mass e-mail Error log : you click on Administrative access entry points from your...
  6. S

    Plesk Panel 11.5: File Manager and FTP can't upload file .zip

    please, post upgrade history. C:\Program Files (x86)\Parallels\Plesk\admin\bin>dbclient --direct-sql --sql="select * from upgrade_history"
  7. S

    Getting --- "HTTP Error 500.0 - Internal Server Error" --- Starting Plesk Panel

    need to see into %plesk_dir%\admin\logs\php_error.log and event viewer log. you can send it to me.
  8. S

    Unable to create new Subscription

    You see, error "Exception from HRESULT: 0x80070520) In Microsoft.Web.Administration module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostMetho dInstance.Execute() at Microsoft.Web.Administration.Binding.AddSslCertifi cate(Byte[]...
  9. S

    How to install the aspjpeg in parallels panel ???Please help

    yes - not okay.
  10. S

    After upgrading to Plesk Panel 11.5, the statistics are not updated.

    no - this is not a issue. after running of "Daily script task" C:\inetpub\vhosts\<domain_name>\logs\W3SVC<IIS_sit e_id>\web<date_format>.log file is appeared. After execution of "Daily web statistics analyzers run task" this file is disappeared (all collected data is transmitted to webstat)...
  11. S

    How to install the aspjpeg in parallels panel ???Please help

    http://www.aspjpeg.com/manual_01.html#1_4 but there is no such ability in Panel.
  12. S

    subscription suspended by bandwidth overuse . what happens next ?

    Subscription should be actived avtomatically at next month (We'll fix issue in nearest time). Counter should be reseted for each calendar month.
  13. S

    Unable to create new Subscription

    Tools & Settings>SSL Certificates -> select your certificate and put correct info for certificate or remove and upload againg it. Also the only one correct way for certificate renew - is to upload it to Panel.
  14. S

    HTTP-Fehler 500.19 - Internal Server Error (0x80070005)

    You can try these: http://blogs.iis.net/webtopics/archive/2010/03/08/troubleshooting-http-500-19-errors-in-iis-7.aspx (6-nd scenario) Also we do not support IIS 8.5 (and Windows server 2012R2)...
  15. S

    Change Default DNS Service

    BIND allow to specify network at transfer restriction (Tools & Settings->DNS Template->Transer restriction template), but MS DNS - only IP. That is why we divide network to several separeted IP's.
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