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Recent content by Thomas Oryon

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    Issue ACL setup for Google website crawl

    Hello Maarten, Thanks for the information. I just want to clarify one thing that we have using the Plesk default apache. So, the customized you are referring here is that we need to manually customize whole apache configuration or just add the below line in apache configuration file? +++ if...
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    Issue ACL setup for Google website crawl

    Hello Support, Thanks for the update. Can you please confirm that it was not possible to setup ACL for the website crawl as server wide because you have suggested the robots.txt which can be setup under each domain name. Also, can you please confirm that whether any alternate option available...
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    Issue ACL setup for Google website crawl

    Hello Support, Thanks for the update. Can you let us know the steps to enable the robots.txt in server wide? Awaiting your reply.
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    Issue ACL setup for Google website crawl

    Hello Support, We can't add robots.txt for each domain name. We wish to block server wide. Can you let us know how to setup this? Awaiting your reply
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    Issue ACL setup for Google website crawl

    Hello Support, We would like to setup ACL (Access Control Limit) to stop/block the Google to crawl the website. Also, once we setup this option, the domain which was already added and upcoming domain add will also should not crawl by Google. Is that possible to setup? If yes, please let us know...
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    Issue Issue with plesk installation

    Hello Support, Please refer to the attachment for your reference.
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    Issue Issue with plesk installation

    Hello Support, I have tried to install Plesk and got the error. So, I have tried to repair the Plesk and got the same error. Please refer to the attached screenshot for your reference. Please have a check and update us on this issue.
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    Question Hide Send email option for Password reset

    Hello Support, I would like to ask for assistance regarding the “Show link” dialog that appears when editing a customer’s login information. In this dialog, two options are shown: Copy link Send email For our workflow and security policy, we need to hide only the “Send email” option, while...
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    Issue Disable DNS in plesk

    Hello, I have tried to disable/remove the DNS from the plesk using the Update option but the message shows that Cannot be removed as attached screenshot. Is there any other way to disable the DNS entirely instead of hosting plans settings? Awaiting your reply.
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    Question Oneclick app installtion for Opencart

    Hello Support, We need to have the One Click App like Wptoolkit to install Opencart. We have searched in the Application pool, there is no option to add Opencart. We have searched and there is no possible ways to find the Opencart APS package available. Can you let us know how to add the...
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    Issue Customer account suspension was not sync

    Hello, Any update on this? Awaiting you reply.
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    Issue Customer account suspension was not sync

    Hello, I'm unable to access the website and it shows 503 error when I browse. Also, this error happens only on plesk windows server not on the plesk installed in linux server. In plesk installed linux server, it shows the login page instead of error. Awaiting your reply.
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    Question Backup storage space

    Hello Support, If the user takes the backup under his plesk control will it consumes the server disk space or user account's disk space? Also, if we take the backup for the server, it will consumes the server disk space and not the user account disk space right? Kindly confirm the above...
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    Issue Customer account suspension was not sync

    Hello Support, Any update on this?
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    Issue Unable to change the domain name

    Hello Support, Any update on this request? Awaiting your reply.
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