• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by tristans

  1. T

    Issue spamd (spamassassin) not reading /etc/mail/spamassassin/local.cf

    spamd (spamassassin) is not reading my /etc/mail/spamassassin/local.cf i spent hours on this issue, and so for, found no solutions. I am on 17.8.11 Update #36, On CentOS 7 Also, I found no way to add the -D (debug) option to spamd when it is launched by plesk, which could possibly offer more...
  2. T

    What is "Plesk Web Server"? And why do I need it? (I use apache on my server)

    oh, ok, thanks. i wish this was clearly explained somewhere. If sw-cp-server is not running or down, is it still possible to log-in on virtuozzo to restart this service?
  3. T

    What is "Plesk Web Server"? And why do I need it? (I use apache on my server)

    What is "Plesk Web Server"? And why do I need it? I could find no information answering those questions...
  4. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    thanks! .... need to add garbage because this forum does not want me to post less than 10 characters! ("thanks!" is only 7) ...
  5. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    thanks. how do i contact Support team? ps: i did some research with google, and it seems that other people have reported this error message (with no solution).
  6. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    all right, a managed to kill the other installer processes, and i ran: # /usr/local/psa/admin/sbin/autoinstaller but no luck: same error again :( AttributeError: 'NoneType' object has no attribute 'timestamp' see below... Gathering information about installed license key...
  7. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    ok, i did that. now, is there a command that i can type to try to manually update plesk? (e.g. "autoinstaller"?) or should i just wait and see if the next plesk update is successful or causes this error again? [edit] i tried: # /usr/local/psa/admin/sbin/autoinstaller Doing restart of...
  8. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    ok. there is no risk of breaking anything or making the situation worse by using these commands. right? i don't want to do anything risky as this is a production system. (sorry, i am just not familiar with repairing the repository cache)
  9. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    thanks. i do not want to delete any of my rpm "repackaged" packages, so that if needed, i can "roll back" and undo any update. will these commands affect or delete my rpm repackaged packages?
  10. T

    Failed to update Panel (current version: 11.5.30 Update #43, last updated at April 24

    my update to 11.5.30 (Update #43, last updated at April 24) was successfull. after this one, the following updates failed. the message in the panel is: Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (April 26, 2014)...
  11. T

    Parallels Panel key update deferral notification

    IgorG, from what i understand, the problem is that i have a key that is for a package that is not installed. When the keys are retrieved, this key is retrieved, and when this key is present, key update fails. my understanding is that when this happens, i have to go an manually delete the...
  12. T

    Parallels Panel key update deferral notification

    i still have the problem i received an email today: "Parallels Panel key update deferral notification". this is so annoying...
  13. T

    Parallels Panel key update deferral notification

    same problem here. i have a couple of keys for packages that are not installed, and this causes me to receive this email message every night since the last update (#27). I use Plesk panel 10.4.4 Update #27, last updated at April 26, 2012 04:03 AM Previously i was able to prevent this...
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