• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Issue How to stop cron abuse?

    The problem can be that path traversal is done by a malicious PHP script, and the directory where the cron files are stored can be reached. New cron files can be written to it. These will then show up as new cron jobs in the scheduler. The newer the PHP version, the less danger there is. In PHP...
  2. Bitpalast

    Forwarded to devs Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set()

    A true dealbreaker, isn't it? We've some surveillance on our servers here that I'm willing to share. Simply create a cronjob that auto-checks whether users use legitimate values and let that job run every few minutes, e.g. /usr/bin/grep "php_value\[memory_limit\] = "...
  3. Bitpalast

    Issue Crisis after trying to rename my domain, import .sql backup, 503 errors across all hosts

    Probably permissions of the path are wrong. The document root of a website should be owned by <username of subscription>:psaserv and have permissions 0750. The files and directories in the document root directory should be owned by <username of subscription>:psacln. The directories located in...
  4. Bitpalast

    Question PHP-FPM (pm.max_requests) Query

    Would it not be a better approach to examine what the website scripts are doing and specifically where they spend most of the execution time instead of increasing server resources?
  5. Bitpalast

    Question PHP-FPM (pm.max_requests) Query

    What is meant by "going down"? Is there a lot of activity in the Apache logs between midnight an 4 am? Why is PHP-FPM suspected as a root cause?
  6. Bitpalast

    Question php82-fpm stops responding, how to tune, debug, check variables

    Increasing max children will not solve the underlying issue. It can cover it up, but many children are not needed if the scripts of a website respond swiftly. The problem here is that long running tasks keep a child process waiting, hence it cannot process other incoming requests. The analysis...
  7. Bitpalast

    Issue MariaDB High "created tmp disk tables"

    Then it's likely the JOINs in the SQL syntax. They are the main cause for large temporary tables.
  8. Bitpalast

    Resolved CentOs2Alma conversion failed - disk space?

    We had to "# plesk repair web" after each migration, too. Else the setup was just no right and Apache for unknown reasons could not attach to Nginx although it was presumably listening on the right port.
  9. Bitpalast

    Resolved I've uninstalled PHP5.6 from Plesk 18.x "Obsidian" but PHP 5.6 is still listed on crontabs configuration

    Yes, it's a bug.
  10. Bitpalast

    Resolved I've uninstalled PHP5.6 from Plesk 18.x "Obsidian" but PHP 5.6 is still listed on crontabs configuration

    Please run # plesk repair web -php-handlers It scans for this issue and should let you fix it from that command line.
  11. Bitpalast

    Input Tell us about your use of the Watchdog component

    It's an inhouse solution; a rather extensive PHP script run on the command line that checks everything and anything, e.g. if the mail service is running, if the Dovecot SNI files are in place, even if there are suspicious cron jobs. It also checks the load of Apache processes, fixes typical...
  12. Bitpalast

    Input Tell us about your use of the Watchdog component

    The major factor why we don't use it but have our own solution is that watchdog is way too slow in detecting critical server situations. It takes several minutes to detect outages of services.
  13. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Plesk was so kind to check with Automattic and found that Automattic has rate-limited the cURL induced downloads of new Wordpress packages. So for others who run into the same issue: The problem seems to affect servers with many Wordpress websites. Such servers may not be able to download the...
  14. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Yes, but on dedicated servers only.
  15. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    @Kaspar@Plesk There must be a bug and I wonder why it cannot be reproduced by Plesk. I now see the same issue with the latest WP 6.6 on a host that was previously not affected. Again in the /usr/local/psa/var/modules/wp-toolkit/packages/ directory, no 6.6 version package exists and the Toolkit...
  16. Bitpalast

    Issue Plesk panel 403 problem, link redirects.

    https://www.cve.org/CVERecord?id=CVE-2024-38474 and https://httpd.apache.org/docs/current/rewrite/flags.html#flag_unsafe_allow_3f In the latest Apache version, the Apache directive (flag) needs to be set if ou apply rewrites on URLs that contain a "?".
  17. Bitpalast

    Question CentOS2Alma conversion: Your expectations and experience?

    I remember that I had to remove it twice. Once regularly, then refresh the PHP versions page in the backend, then remove it again (on the command line). Only after the second removal it was really gone.
  18. Bitpalast

    Question CentOS2Alma conversion: Your expectations and experience?

    This might help: https://support.plesk.com/hc/en-us/articles/12387711784471-Plesk-Repair-Kit-shows-a-warning-service-plans-with-unregistered-PHP-handlers-were-found
  19. Bitpalast

    Question Horde and Roundcube

    As far as I remember, Horde had security issues repeatedly and didn't fix them for months in many cases, so Plesk decided to not install it by default any longer. The Roundcube database is not backed up. What you could do is to run a cron an dump it to a web directory, then backup that website...
  20. Bitpalast

    Resolved CentOs2Alma conversion failed - disk space?

    Thank you, no problem there. probably an issue with the virtualization environment as in other cases. You may obtain help from your provider in this case.
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