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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Issue Error mysqldump: Error 1030: Got error 1877 "Unknown error 1877" from storage engine InnoDB when dumping table `session` at row: 0

    What is the context of the error message? Are you trying to export your own custom database? Or is this a message during a Plesk backup? Did you try to "check and repair" your database? Can you open the session table in phpMyAdmin?
  2. Bitpalast

    Question Apache Web Server Settings (mod_setenvif)

    I don't know why this happens. The function is available since PHP 4: PHP: apache_getenv - Manual To my knowledge it does not require a special PHP extension. Maybe you can ask your provider about it?
  3. Bitpalast

    Question Apache Web Server Settings (mod_setenvif)

    And for PHP-FPM it is possible that you need to set the environment variables in the additional PHP directives section like [php-fpm-pool-settings] env[your_env_variable]="your variable value" This may not be the desired solution, but at least you're getting closer to some solution.
  4. Bitpalast

    Question Apache Web Server Settings (mod_setenvif)

    I forgot to mention that the handler must be PHP-FPM, because in FastCGI it might not work.
  5. Bitpalast

    Question Apache Web Server Settings (mod_setenvif)

    At least we now know for sure that the module is present, is loaded and is active in the web server. So the question remains why the environment variable stays invisible to your PHP. Let's please check whether this alternative PHP script returns the correct answer: <?php if...
  6. Bitpalast

    Question Apache Web Server Settings (mod_setenvif)

    What's the output of # apachectl -M | grep setenvif or # httpd -M | grep setenvif? When you do a real life test, what's the result? For example: Add this line to your .htaccess file: SetEnvIf Request_URI "^/testmodsetenvif$" TEST_MOD_SETENVIF_LOADED=1 Then create a simple script to check the...
  7. Bitpalast

    Question Server is down (very often)

    Maybe you could describe the issue in a bit more detail. Without further analysis, e.g. a look into log files or at least the process list as suggested above it will not be possible to assist.
  8. Bitpalast

    Question Apache Web Server Settings (mod_setenvif)

    That module should be loaded by default. There should not be any need to add it manually. If it is not loaded by default, first check in /etc/httpd/modules (points to /usr/lib64/httpd/modules) whether the file mod_setenvif.so exists. If it exists, you can create a config file in...
  9. Bitpalast

    Question Server is down (very often)

    You could look into the httpd processes. First list them, e.g. # ps aux | grep httpd. Are there many? What is their cpu usage? You could also check if you are really running without PHP-FPM (unlikely!), e.g. # ps aux | grep php-fpm. I also recommend running this overview from time to time to see...
  10. Bitpalast

    Input Enormous price increases yet again for 2025

    Really? Would you then not be a Plesk partner and be entitled to free support anyway? Great.
  11. Bitpalast

    Question How to Prevent High Connection Counts Causing High Memory Usage (Possible DDoS?)

    Man, Amazon is getting on my nerves. In some cases their bot now appears as "Amazonbot" without the intro parenthesis, and it is increasingly annoying, because it crawls dozens of websites at exactly the same time on the same host (shared IP). And they are doing it from dozens of source IP...
  12. Bitpalast

    Issue Plesk Task Manager Issue not starting

    @gerald It seems you did not contact technical support, but licensing support. This is clearly stated in licensing support's response. If you want technical support, contact technical support. If you got your license from a reseller, you got it at a much lower price than what a licenses...
  13. Bitpalast

    Issue Plesk Task Manager Issue not starting

    Did you file a support ticket with Plesk support?
  14. Bitpalast

    Issue Plesk Task Manager Issue not starting

    Two guesses on what else could be a problem: It could be an an SELinux issue. When the server rebooted and SELinux was set to "enforced" but previously the security context on some files was wrong, it could lead to some files being blocked by it. For that reason it is possible that the problem...
  15. Bitpalast

    Question Restrict option for Inode, Mysql, process level on plesk Linux server

    Sounds like some interesting ideas. The number of inodes cannot be easily restricted, a restriction of MySQL will need further clarification whether you want to restrict the number of processes per user (which can already be done in the my.cnf file) or other values, a restriction of the process...
  16. Bitpalast

    Input Enormous price increases yet again for 2025

    Let us hear your suggestions.
  17. Bitpalast

    Question Enable 2FA on FTP

    2FA is not part of the FTP protocol. It is not used along with FTP, FTPS or SFTP, but a proprietary solution of selected FTP servers like the "FileZilla Pro Enterprise Server". That is not a regular FTP server. A one-year single machine license of that server costs around 200 $ at this time. It...
  18. Bitpalast

    Input Enormous price increases yet again for 2025

    If you are unsatisfied with a support case, I suggest to present the case and support's response in a forum thread. Surely the most active members here will review it and give further advice. Regarding the price increase: We all agree and are all affected by it. What purpose does it serve to...
  19. Bitpalast

    Input Enormous price increases yet again for 2025

    I am not selling Plesk products, I do not work for Plesk and am not paid by Plesk. We use Plesk as the web server administration interface for users who lease a webhosting package. We do not charge extra and we do not sell individual Plesk licenses either. My friends, you are trying to talk bad...
  20. Bitpalast

    Issue Server Error 403-Forbidden You do not have permission to access this document.

    Check whether your document root directory is owned by <username>:psaserv Sometimes users create that directory from scratch and is is then owned by <username>:psacln which will not work and lead to the 403 error.
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