• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Issue SpamAssassin blacklists have no effect on incoming mail

    Spamassassin is turned on with individual settings per mailbox. For the mailbox in question, Spamassassin is turned on. The blacklist contains entries like *@somedomain.tld. The incoming mail is small enough that is is being handled by Spamassassin. The sender is not whitelisted, neither in the...
  2. Bitpalast

    Forwarded to devs Spamassassin ignores mails to mailboxes that contain an ampersand, e.g. d&s@recipientdomain.tld

    Thank you for checking. This got me thinking, and I found that indeed, mails are processed by SpamAssassin, I just didn't see it, because on that one server this occurs on, we are using Courier instead of Dovecot. Log entries look slightly different. In the mass of entries I was not aware that...
  3. Bitpalast

    Forwarded to devs Spamassassin ignores mails to mailboxes that contain an ampersand, e.g. d&s@recipientdomain.tld

    Username: TITLE Spamassassin ignores mails to mailboxes that contain an ampersand, e.g. d&s@recipientdomain.tld PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.10 Plesk 18.0.65 #2 PROBLEM DESCRIPTION A mailbox with an ampersand in its name (e.g. d&s@recipientdomain.tld) is ignored...
  4. Bitpalast

    Issue Plesk not showing correct IPs in error logs and is blocking cloudflare IPs in fail 2 ban resulting in server going down.

    Adding Cloudflare IP ranges will enabled unlimied brute forcing against the server. The cause for blacking Cloudflare IPs is that attacks are coming through these IPs. When you whitelist them, you'll enable attackers to bypass Fail2Ban. Cloudflare is good for DDoS protection (in a limited way)...
  5. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    The date and time of updates are randomized so that update servers cannot be overloaded. For that reason one server might already have updated, the other not yet.
  6. Bitpalast

    Resolved Domain (SSH) user can see other directories

    https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk
  7. Bitpalast

    Resolved Domain (SSH) user can see other directories

    I suggest to contact Plesk support on it, because it is not the expected behavior.
  8. Bitpalast

    Resolved Domain (SSH) user can see other directories

    Set to forbidden. Just to make sure that file permissions and internal permissions are updated.
  9. Bitpalast

    Issue Centos/Almalinux conversion - preconversion check error

    It seems that your operating system is using a special source, because "tuxcare" is not the official Centos 7 repository. I suggest posting your question to the Issues · plesk/centos2alma page so that a developer can respond to it.
  10. Bitpalast

    Resolved Domain (SSH) user can see other directories

    The nature of a chrooted environment is that it must not be possible to breakout of the chrooted jail. Especially not via FTP or SFTP. I suggest disabling SSH access and in a second step re-enabling it with the chrooted option. If you are still able to breakout afterwards, please contact Plesk...
  11. Bitpalast

    Resolved SiteJet Started Sending Marketing Emails in Plesk

    Yes, probably the user clicked on the icon at least once.
  12. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    I've tested this and it is working here. I did a test-backup to a remote FTP storage location and a restore of that backup. Both have worked. Thank you! Now let's hope it also works for the full server backup and increments.
  13. Bitpalast

    Question Extremely high traffic via http/s

    Easy to to: Click the "Domains" menu and let it sort by traffic.
  14. Bitpalast

    Question Extremely high traffic via http/s

    You mentioned 2 TB/day, but this traffic is only 14 GB/month.
  15. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    In ticket 95402670 I asked support to provide a method to manually tar the locally generated backups so that we can manually upload them to an external storage. The command provided works so far that it creates the .tar file including all the backup content. But it fails at the end with the same...
  16. Bitpalast

    Question Extremely high traffic via http/s

    And do the 17 source IP make sense? And why are there only 17? There should be hundreds. Is there an IP address that creates most traffic? What source is that (look it up on centralops.net maybe)? Which IP address is hitting files that are not for public access? Why is it not being banned by...
  17. Bitpalast

    Question Extremely high traffic via http/s

    I didn't expect that. A WP websites without any 301 or 404 entries in the log sounds rare, because normally bad bots are trying the website. Is your question then where the traffic originates? You could find the top sources with cat access_ssl_log | awk '{print $1}' | sort -n | uniq -c | sort -n
  18. Bitpalast

    Resolved SiteJet Started Sending Marketing Emails in Plesk

    We've had unnecessary support requests here, too, for the same case. Customers who were not using SiteJet Builder had received such mails, too.
  19. Bitpalast

    Question Extremely high traffic via http/s

    Have you checked the access_ssl_log lines for the occurrence of " 404 " and " 301 " entries? Do you find any and if so, could you post an example here?
  20. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    I've also tested it on the CLI, same error.
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