• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    It is related to the recent Alma 9.4 -> 9.5 update.
  2. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    It occurs independently from an enabled or disabled backup encryption and independently from FTP/FTPS settings. It affects not only the server backup, but all backup operations, including end user (subscriber) backups. It also has one more caveat: The failed remote backup is stored locally until...
  3. Bitpalast

    Resolved Error:030000BD:digital envelope routines::update error

    @Sebahat.hadzhi This is critical, it will need a fast hotfix, because it leaves the affected servers without valid backups.
  4. Bitpalast

    Resolved php-fpm tries to start a service from a deleted sub domain

    That is a known issue. Sometimes when a domain or subscription is removed, for unknown reasons the corresponding PHP configuration file is not removed. It then refers to non-existent directories which can lead to start failures of PHP-FPM.
  5. Bitpalast

    Resolved Email encoding after upgrade to 18.0.65

    Yes, please. I support this. New features are a nice-to-have, but the business is not about new features, but about reliability and trust. This can be achieved better by robustness of servers.
  6. Bitpalast

    Resolved Email encoding after upgrade to 18.0.65

    But there will be a solution for enabled outgoing mail limits, right? This is an essential feature for standard operations.
  7. Bitpalast

    Resolved Email encoding after upgrade to 18.0.65

    Let's deactivate Plesk auto-updates again ;-) ...
  8. Bitpalast

    Question Optmized values for MariaDB

    Look, noone can tell you if your 22 GB inno_db_buffer_size is a good value for your server. If your RAM is excessively overused by MariaDB, then your RAM is just too small for the configuration or your configuration is inappropriate for the RAM that your server has. If your RAM is 64 GB and a 22...
  9. Bitpalast

    Question Fail2Ban recidive: how it work ?

    You can define the duration of bans using the "bantime" directive in the according recidive section of /etc/fail2ban/jail.local. You can also exclude your own IP from tests by adding it to the "ignoreip" directive.
  10. Bitpalast

    Issue NIS2 and logs, what to keep for how long?

    Thank you. That source says: "The directive also requires the storage of logs from all systems and IT infrastructure and their subsequent storage in an unalterable form for at least 18 months." But where in the EU docs is this written? I must have missed that. Plus, in Germany, the EU...
  11. Bitpalast

    Issue NIS2 and logs, what to keep for how long?

    Data retention is still prohibited by GDPR. Long-term storage of log files is no required, neither allowed. Could you please refer the location in the NIS2 documents where you read that logs must be saved?
  12. Bitpalast

    Question Optmized values for MariaDB

    Because Linux always uses available RAM for caching. It'll always fill the RAM up, even if it doesn't actually need it for current transactions. It will auto-clear RAM as it is necessary. The problem with your swap file could be that for very short time periods, your RAM is insufficient. This...
  13. Bitpalast

    Issue Slow client download speeds for large files

    When you download it via panel, no such rules apply, the file is treated as a static file. But when you download it via a website, it is delivered by the Apache webserver, and this could mean that either some specific MIME type is set or an .htaccess rule influences file access. What's the file...
  14. Bitpalast

    Issue DirectAdmin to Plesk Error Migrator

    @youvm Thank you for tagging me, but unfortunately, the best possible advice was already given in Issue - DirectAdmin to Plesk Error Migrator . There is nothing I could add.
  15. Bitpalast

    Question Restoring from Plesk Backup Manager

    You can click on the last incremental backup and select the file you want to restore. Plesk automatically links the full backup with the increments. If a file is not included in an increment, it will look for it in the previous increment, in the previous increment, in the previous increment...
  16. Bitpalast

    Question Repeatedly bad experience with Trustpilot - who else made a similar experience with them?

    My business Bitpalast GmbH has made repeatedly bad experiences with Trustpilot. Today the third customer informed us that he initially published a 5-star rating about us on the Trustpilot profile of the company, and Trustpilot - as in at least two more such cases before, one of them just...
  17. Bitpalast

    Question Use Plesk as only mail

    For Shopify, simply route your @ DNS entry (the domain name itself) to 23.227.38.32 and your www subdomain as a CNAME to shops.myshopify.com. All other traffic continues to your own server, including your emails.
  18. Bitpalast

    Resolved Moved files become not visible in file manager!!!

    "File Manager" is not meant to manage files that are located outside a subscription folder. It is only for the subscription user to manage files within a subscription. In your case you tried to manage files located outside a subscription.
  19. Bitpalast

    Issue Websites stop working until I restart apache and nginx

    What state are Apache (httpd, apache) processes in when Apache seems to be down? Did you try to "strace" any of them? Are they just orphans or are they doing anything? Are they consuming RAM and CPU power? If they are consuming CPU power, what are they doing? Does strace give any clues (mostly...
  20. Bitpalast

    Question 2025 plesk panel deficiencies

    Regarding HA, please see How to Install Plesk in a High Availability Cluster. The project however was discontinued, I believe due to low demand while ongoing development and maintenance costs would have been exceptionally high.
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